Affinity Designer 2

[caroline daniell]

Hi - regarding the latest version 2 of Affinity Designer, I have had nothing but problems with this new version and would very much like to convert back to Affinity 1.  Version 2 provides nothing of value to my designing needs and the fact that you have removed the Version 1 Styles has impacted immensely on my design ability.  I have checked to see if I can purchase (not that I think I should have to purchase them) but the styles on Version don't appear to be available for purchase.  other problems I am experiencing include: duplicate not working as it had been in V2, Moving elements has become a problem,  the program is not responding most of the time & closing down at times, changing colors doesn't work as efficiently - at times not at all, the new Styles provides are pretty terrible.  I am not at all pleased with this new version.  Please provide me with details of how I might convert back to V1 and apply for a refund. Hope you can assist.  Thanks for your time

[StevenS]

Hi @caroline daniell, welcome to the Affinity forum, I am sorry to hear that you have experienced these issues, our team would be happy to help with this is possible and should you wish to seek help for the issues you've encountered in V2, please post your question in our help section;

https://forum.affinity.serif.com/index.php?/forum/5-affinity-on-desktop-questions-macos-and-windows/

You can download your previous V1 purchase from within your Affinity Store account.

Refunds can be request via affinityreturns@serif.com.