stephanieg Posted January 5, 2023 Posted January 5, 2023 Requires: - Direct3D level 12.0-capable card Micorsoft says not available How do I find out if I have it on my computer? Quote
walt.farrell Posted January 5, 2023 Posted January 5, 2023 It could be the level of Windows you have, or the GPU. You should probably check both. winver command run from a command prompt. Also, About your System in Settings. dxdiag command run from a command prompt. If you provide screenshots of all 3 we can provide more info. Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. Laptop 2: Windows 11 Pro 24H2, 16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU iPad: iPad Pro M1, 12.9": iPadOS 18.3.1, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.0.1
stephanieg Posted January 6, 2023 Author Posted January 6, 2023 I don't know what I am doing but I hope this is what you wanted. I am not good at computers just know how to work some of the programs. Does this give you the info you need. Thanks Stephanie Quote
walt.farrell Posted January 6, 2023 Posted January 6, 2023 Thanks. One suggestion for the future: please learn how to have the system take a screenshot, rather than using a camera. For example: https://support.microsoft.com/en-us/windows/use-snipping-tool-to-capture-screenshots-00246869-1843-655f-f220-97299b865f6b All that you provided looks good to me. Could you also provide the Display tab from the dxdiag display, please? That will have a bit more useful information. Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. Laptop 2: Windows 11 Pro 24H2, 16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU iPad: iPad Pro M1, 12.9": iPadOS 18.3.1, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.0.1
stephanieg Posted January 6, 2023 Author Posted January 6, 2023 (edited) I thought I had given you that info. As you can see I am not knowledgeable on how to find the system info. I really appreciate your help. Using your instruction this is what I found I hope I did it right. Let me know if you need more. Sorry I could not get the snipping to work. Thanks Stephanie Edited January 6, 2023 by stephanieg Quote
stephanieg Posted January 6, 2023 Author Posted January 6, 2023 I use to use Snip it all the time but they up graded it and I could never get it to work. Tried again today and couldn't get it to copy. I hope what I sent you is usable. Stephanie Quote
walt.farrell Posted January 7, 2023 Posted January 7, 2023 Your system specs look good to me, so I have no idea why the Microsoft Store is saying it won't work. Sorry. Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. Laptop 2: Windows 11 Pro 24H2, 16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU iPad: iPad Pro M1, 12.9": iPadOS 18.3.1, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.0.1
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