Sabine_ Posted December 6, 2022 Share Posted December 6, 2022 I need help please. And my English is awfull... Quote Link to comment Share on other sites More sharing options...
walt.farrell Posted December 6, 2022 Share Posted December 6, 2022 Welcome to the Serif Affinity forums. I think this FAQ will explain your problem, and how to fix it: Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. Laptop 2: Windows 11 Pro 24H2, 16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU iPad: iPad Pro M1, 12.9": iPadOS 17.7, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.7 Link to comment Share on other sites More sharing options...
Corgi Posted December 6, 2022 Share Posted December 6, 2022 You might prefer to wait a little while (perhaps a few weeks?) until Serif releases the first update to v2, as that will have an MSI installer that might not produce this error. This new installer might work better than the MSIX installer they are using now. And that might save you from having to do various Windows updates to try to fix the problem you are seeing. Quote Link to comment Share on other sites More sharing options...
gewb Posted December 6, 2022 Share Posted December 6, 2022 Corgi, do you know if the updated installer does away with running in a sandbox? I really don't like that method. Quote Link to comment Share on other sites More sharing options...
Corgi Posted December 6, 2022 Share Posted December 6, 2022 8 minutes ago, gewb said: Corgi, do you know if the updated installer does away with running in a sandbox? I really don't like that method. As far as I know, the answer is yes. It will be installed just like v1 was installed. Quote Link to comment Share on other sites More sharing options...
gewb Posted December 6, 2022 Share Posted December 6, 2022 Thanks! I hope that is the case. Quote Link to comment Share on other sites More sharing options...
Sabine_ Posted January 7, 2023 Author Share Posted January 7, 2023 (edited) On 12/6/2022 at 4:29 PM, Corgi said: You might prefer to wait a little while (perhaps a few weeks?) until Serif releases the first update to v2, as that will have an MSI installer that might not produce this error. This new installer might work better than the MSIX installer they are using now. And that might save you from having to do various Windows updates to try to fix the problem you are seeing. Hello Corgi, thank you for your help. Do you already have a date when we can expect the update? Edited January 7, 2023 by Sabine_ Quote Link to comment Share on other sites More sharing options...
walt.farrell Posted January 7, 2023 Share Posted January 7, 2023 2 minutes ago, Sabine_ said: Do you already have a date when we can expect the update? They are just a user, and would not know Serif's plans. Sabine_ 1 Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. Laptop 2: Windows 11 Pro 24H2, 16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU iPad: iPad Pro M1, 12.9": iPadOS 17.7, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.7 Link to comment Share on other sites More sharing options...
Corgi Posted January 7, 2023 Share Posted January 7, 2023 5 minutes ago, Sabine_ said: Hello Corgi, thank you for your help. Do you already have a date when we can expect the update? 4 minutes ago, walt.farrell said: They are just a user, and would not know Serif's plans. I am just a user, and do not know Serif's plans. 🙂🤔 They original said that the MSI package would appear in the first update, but they subsequently ran into testing problems and had to delay it. I, too, am awaiting the MSI release. It's frustrating many potential users. Sabine_ 1 Quote Link to comment Share on other sites More sharing options...
Sabine_ Posted January 7, 2023 Author Share Posted January 7, 2023 Oops, ok. Sorry! 🙃 So I must wait. Yes, it's frustrating. I bought a software at the beginning of december and I still can't use it. Could you tell me where to check if the update is available? Quote Link to comment Share on other sites More sharing options...
walt.farrell Posted January 7, 2023 Share Posted January 7, 2023 12 minutes ago, Sabine_ said: So I must wait. Yes, it's frustrating. I bought a software at the beginning of december and I still can't use it Why can't you use it? If it's still the same problem from your first post in this topic, couldn't you use the solution I pointed to? 13 minutes ago, Sabine_ said: Could you tell me where to check if the update is available? You can Follow some topics in the News & Information section of the forums: https://forum.affinity.serif.com/index.php?/topic/170203-latest-affinity-v2-releases-on-each-platform-by-store https://forum.affinity.serif.com/index.php?/topic/170205-affinity-v2-range-windows-beta-release-notifications/ Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. Laptop 2: Windows 11 Pro 24H2, 16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU iPad: iPad Pro M1, 12.9": iPadOS 17.7, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.7 Link to comment Share on other sites More sharing options...
Sabine_ Posted January 7, 2023 Author Share Posted January 7, 2023 4 minutes ago, walt.farrell said: Why can't you use it? If it's still the same problem from your first post in this topic, couldn't you use the solution I pointed to? You can Follow some topics in the News & Information section of the forums: https://forum.affinity.serif.com/index.php?/topic/170203-latest-affinity-v2-releases-on-each-platform-by-store https://forum.affinity.serif.com/index.php?/topic/170205-affinity-v2-range-windows-beta-release-notifications/ I must admit, that I didn't understand your link. I'm not so good at technical issues. Following your link I didn't understand what to do. Which version I need to install. Thank you very much for your information! So I will keep these topics in mind. Quote Link to comment Share on other sites More sharing options...
walt.farrell Posted January 7, 2023 Share Posted January 7, 2023 1 minute ago, Sabine_ said: Which version I need to install. I don't know. What version of SQL Server do you have installed now? Sabine_ 1 Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. Laptop 2: Windows 11 Pro 24H2, 16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU iPad: iPad Pro M1, 12.9": iPadOS 17.7, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.7 Link to comment Share on other sites More sharing options...
Sabine_ Posted January 7, 2023 Author Share Posted January 7, 2023 1 minute ago, walt.farrell said: I don't know. What version of SQL Server do you have installed now? I don't even know what it is, so I don't know. Where can I found this for looking the version? Quote Link to comment Share on other sites More sharing options...
Corgi Posted January 7, 2023 Share Posted January 7, 2023 5 minutes ago, Sabine_ said: I don't even know what it is, so I don't know. Where can I found this for looking the version? I'm not sure if this will help, but tap the Windows key and then type "sql" (without the quotes, and don't press Enter). Then see if it displays the version of SQL you are running. You could also start the task manager and look for "Microsoft SQL Server" in the programs list. Sabine_ 1 Quote Link to comment Share on other sites More sharing options...
Sabine_ Posted January 7, 2023 Author Share Posted January 7, 2023 20 minutes ago, Corgi said: I'm not sure if this will help, but tap the Windows key and then type "sql" (without the quotes, and don't press Enter). Then see if it displays the version of SQL you are running. You could also start the task manager and look for "Microsoft SQL Server" in the programs list. Thank you both very much! I found the version and made the download. Unfortunately, when I run the exe, he ask me something about my software for the doctors office (I use this computer for work). So it will be better, that I ask the software company on monday before I continue. So I defer this problem again... Nevertheless, thank you both an have a nice WE and evening! walt.farrell and Corgi 2 Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.