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Posted

Hi, I'm a long time Serif customer (page plus 2 was my first) I recently installed the free trial of v2 of Designer, Photo & Publisher. I've tried Designer about a week past, sat down today to try out all 3 and all that's on my laptop are my V1 installs. Any ideas?

Posted

Nothing for them in the Windows Start menu? Affinity Photo 2, etc.

-- Walt
Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases
PC:
    Desktop:  Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 

    Laptop:  Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU.
    Laptop 2: Windows 11 Pro 24H2,  16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU
iPad:  iPad Pro M1, 12.9": iPadOS 18.4.1, Apple Pencil 2, Magic Keyboard 
Mac:  2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.4

Posted

Absolutely no sign, no desktop icon, not in start, I've checked installed programs in control panel. I have my 3 desktop icons for designer, photo & publisher but they all open my V1.

 

Reckon my 30 day trial will be up before I can really evaluate.

Posted
1 hour ago, iainmcr57 said:

I've checked installed programs in control panel

They wouldn't show up there, only in Settings > Apps.

The 30-day Trial would end on Dec. 9 at the earliest.

-- Walt
Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases
PC:
    Desktop:  Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 

    Laptop:  Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU.
    Laptop 2: Windows 11 Pro 24H2,  16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU
iPad:  iPad Pro M1, 12.9": iPadOS 18.4.1, Apple Pencil 2, Magic Keyboard 
Mac:  2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.4

Posted

Walt and that is exactly where they are! I'm taking it that if I decide to upgrade after the trial then I'd have to delete V1 before installing V2? Or will the S/W do that automatically? I don't recall this issue when doing various upgrade of Page Plus/Draw Plus over the years

Posted
1 hour ago, iainmcr57 said:

Absolutely no sign, no desktop icon, not in start, I've checked installed programs in control panel. I have my 3 desktop icons for designer, photo & publisher but they all open my V1.

 

Reckon my 30 day trial will be up before I can really evaluate.

Try Windows search...

Win key + S... start typing designer or photo and wait for Windows lotto to show it as an option... I had V1 pinned to taskbar anyway, so I did the same with V2 once I opened them up... (right click, pin to taskbar)

Edit: I actually don't use Start at all. I use Windows search for everything and then vast majority of what I use for content creation is pinned.

Posted

Both v1 and v2 can co-exist.

If you want v2 to show up in Control Panel (like v1 does), Serif will soon be releasing a new version of v2 that installs the same way as v1. I presume you'd have to uninstall your current v2 apps, then re-install with the MSI (not MSIX) version of v2.

Posted
1 hour ago, iainmcr57 said:

I'm taking it that if I decide to upgrade after the trial then I'd have to delete V1 before installing V2? Or will the S/W do that automatically?

No, you'll have both V1 and V2 unless and until you decide to delete V1 yourself.

-- Walt
Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases
PC:
    Desktop:  Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 

    Laptop:  Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU.
    Laptop 2: Windows 11 Pro 24H2,  16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU
iPad:  iPad Pro M1, 12.9": iPadOS 18.4.1, Apple Pencil 2, Magic Keyboard 
Mac:  2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.4

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