dannyg9 Posted November 30, 2022 Share Posted November 30, 2022 Trying to export / save as a 40 page booklet and Publisher V2 keeps crashing. Below is the Crash Report. Any help would be very appreciated. I did check out the another thread and I did try exporting in segments. Sure enough, there were a few seeming problems (I converted linked PDF files to Tiffs and one EPS to Tiff). Managed to export all the pages in sections. Attempted to export entire document (40 pages) as one PDF and the process broke down towards the end of creating and an error message pops up that it's unable to create the file. Tried that several times. No luck. Attached is the error message from Publisher 2. I'm working on a 2021 MacBook Pro, M1 Pro Chip, 32 Gig Memory, OS Monterey 12.6.1 Interesting to note, the same file in Publisher 1.10.5 (without converting the linked PDFs or EPS) exports in whole just fine. This would indicate that there's something wrong with Publisher 2 export function, at least in regards to PDFs for print. ------------------------------------- Translated Report (Full Report Below) ------------------------------------- Process: Affinity Publisher 2 [3569] Path: /Applications/Affinity Publisher 2.app/Contents/MacOS/Affinity Publisher 2 Identifier: com.seriflabs.affinitypublisher2 Version: 2.0.0 (1640) Code Type: ARM-64 (Native) Parent Process: launchd [1] User ID: 501 Date/Time: 2022-11-27 11:51:33.1782 -0500 OS Version: macOS 12.6.1 (21G217) Report Version: 12 Anonymous UUID: E9D6FB70-5366-5C5E-B04C-3524938AA672 Sleep/Wake UUID: D59D46E1-BC22-4E4C-9BEB-744D5D761E4F Time Awake Since Boot: 900000 seconds Time Since Wake: 8658 seconds System Integrity Protection: enabled Crashed Thread: 10 Dispatch queue: com.apple.root.default-qos Exception Type: EXC_BAD_ACCESS (SIGSEGV) Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000008 Exception Codes: 0x0000000000000001, 0x0000000000000008 Exception Note: EXC_CORPSE_NOTIFY Termination Reason: Namespace SIGNAL, Code 11 Segmentation fault: 11 Terminating Process: exc handler [3569] VM Region Info: 0x8 is not in any region. Bytes before following region: 68719476728 REGION TYPE START - END [ VSIZE] PRT/MAX SHRMOD REGION DETAIL UNUSED SPACE AT START ---> commpage (reserved) 1000000000-7000000000 [384.0G] ---/--- SM=NUL ...(unallocated) Thread 0:: Dispatch queue: com.apple.main-thread 0 libsystem_kernel.dylib 0x1c0aae8b0 mach_msg_trap + 8 1 libsystem_kernel.dylib 0x1c0aaed20 mach_msg + 76 2 CoreFoundation 0x1c0bb9210 __CFRunLoopServiceMachPort + 372 3 CoreFoundation 0x1c0bb76c0 __CFRunLoopRun + 1180 4 CoreFoundation 0x1c0bb6a84 CFRunLoopRunSpecific + 600 5 HIToolbox 0x1c97fa338 RunCurrentEventLoopInMode + 292 6 HIToolbox 0x1c97fa0b4 ReceiveNextEventCommon + 564 7 HIToolbox 0x1c97f9e68 _BlockUntilNextEventMatchingListInModeWithFilter + 72 8 AppKit 0x1c371e51c _DPSNextEvent + 860 9 AppKit 0x1c371ce14 -[NSApplication(NSEvent) _nextEventMatchingEventMask:untilDate:inMode:dequeue:] + 1328 10 AppKit 0x1c39d04b4 -[NSApplication _doModalLoop:peek:] + 308 11 AppKit 0x1c39cefa4 __35-[NSApplication runModalForWindow:]_block_invoke_2 + 72 12 AppKit 0x1c39cef40 __35-[NSApplication runModalForWindow:]_block_invoke + 108 13 AppKit 0x1c39ce6d4 _NSTryRunModal + 128 14 AppKit 0x1c39ce584 -[NSApplication runModalForWindow:] + 148 15 libcocoaui 0x10dc2c230 -[PersonaWindow showExportPanel] + 896 16 libcocoaui 0x10da1694c -[CommonCommandController showExportPanel:] + 60 17 AppKit 0x1c39225c8 -[NSApplication(NSResponder) sendAction:to:from:] + 460 18 AppKit 0x1c3a182ec -[NSMenuItem _corePerformAction] + 444 19 AppKit 0x1c3a17fe0 -[NSCarbonMenuImpl performActionWithHighlightingForItemAtIndex:] + 100 20 AppKit 0x1c3d530cc -[NSMenu _performActionForItem:atIndex:fromEvent:] + 228 21 AppKit 0x1c3a17304 -[NSMenu performKeyEquivalent:] + 452 22 libcocoaui 0x10dc63e7c -[Application handleKeyDownContinue:] + 60 23 libcocoaui 0x10dc636d0 -[Application handleKeyDown:] + 1528 24 libcocoaui 0x10dc62d28 -[Application sendEvent:] + 328 25 AppKit 0x1c3b470f4 -[NSApplication _handleEvent:] + 76 26 AppKit 0x1c370f008 -[NSApplication run] + 636 27 AppKit 0x1c36e06fc NSApplicationMain + 1132 28 dyld 0x100bfd08c start + 520 Thread 1:: Dispatch queue: com.apple.root.default-qos 0 libsystem_kernel.dylib 0x1c0aae8b0 mach_msg_trap + 8 1 libsystem_kernel.dylib 0x1c0aaed20 mach_msg + 76 2 CoreFoundation 0x1c0bb9210 __CFRunLoopServiceMachPort + 372 3 CoreFoundation 0x1c0bb76c0 __CFRunLoopRun + 1180 4 CoreFoundation 0x1c0bb6a84 CFRunLoopRunSpecific + 600 5 CoreFoundation 0x1c0c43c68 CFRunLoopRun + 64 6 liblibipc.dylib 0x100b4f5bc std::__1::__function::__func<Affinity::Interprocess::Communicators::MachCommunicator::StartAsClient(unsigned int, unsigned int)::$_0, std::__1::allocator<Affinity::Interprocess::Communicators::MachCommunicator::StartAsClient(unsigned int, unsigned int)::$_0>, void ()>::operator()() + 136 7 liblibkernel.dylib 0x106875594 invocation function for block in Kernel::Dispatch::DispatchAndForget(std::__1::function<void ()>, Kernel::Dispatch::DispatchPriority, Kernel::Dispatch::ThreadPurpose) + 148 8 libdispatch.dylib 0x1c09265f0 _dispatch_call_block_and_release + 32 9 libdispatch.dylib 0x1c09281b4 _dispatch_client_callout + 20 10 libdispatch.dylib 0x1c092b2c8 _dispatch_queue_override_invoke + 784 11 libdispatch.dylib 0x1c09398e8 _dispatch_root_queue_drain + 396 12 libdispatch.dylib 0x1c093a104 _dispatch_worker_thread2 + 164 13 libsystem_pthread.dylib 0x1c0ae8324 _pthread_wqthread + 228 14 libsystem_pthread.dylib 0x1c0ae7080 start_wqthread + 8 Thread 2:: com.apple.NSEventThread 0 libsystem_kernel.dylib 0x1c0aae8b0 mach_msg_trap + 8 1 libsystem_kernel.dylib 0x1c0aaed20 mach_msg + 76 2 CoreFoundation 0x1c0bb9210 __CFRunLoopServiceMachPort + 372 3 CoreFoundation 0x1c0bb76c0 __CFRunLoopRun + 1180 4 CoreFoundation 0x1c0bb6a84 CFRunLoopRunSpecific + 600 5 AppKit 0x1c388b100 _NSEventThread + 196 6 libsystem_pthread.dylib 0x1c0aec26c _pthread_start + 148 7 libsystem_pthread.dylib 0x1c0ae708c thread_start + 8 Thread 3:: CVDisplayLink 0 libsystem_kernel.dylib 0x1c0ab2270 __psynch_cvwait + 8 1 libsystem_pthread.dylib 0x1c0aec868 _pthread_cond_wait + 1280 2 CoreVideo 0x1c819b380 CVDisplayLink::waitUntil(unsigned long long) + 324 3 CoreVideo 0x1c819a460 CVDisplayLink::runIOThread() + 488 4 libsystem_pthread.dylib 0x1c0aec26c _pthread_start + 148 5 libsystem_pthread.dylib 0x1c0ae708c thread_start + 8 Thread 4: 0 libsystem_pthread.dylib 0x1c0ae7078 start_wqthread + 0 Thread 5: 0 libsystem_pthread.dylib 0x1c0ae7078 start_wqthread + 0 Thread 6:: CVDisplayLink 0 libsystem_kernel.dylib 0x1c0ab2270 __psynch_cvwait + 8 1 libsystem_pthread.dylib 0x1c0aec868 _pthread_cond_wait + 1280 2 CoreVideo 0x1c819b380 CVDisplayLink::waitUntil(unsigned long long) + 324 3 CoreVideo 0x1c819a460 CVDisplayLink::runIOThread() + 488 4 libsystem_pthread.dylib 0x1c0aec26c _pthread_start + 148 5 libsystem_pthread.dylib 0x1c0ae708c thread_start + 8 Thread 7: 0 libsystem_pthread.dylib 0x1c0ae7078 start_wqthread + 0 Thread 8: 0 libsystem_pthread.dylib 0x1c0ae7078 start_wqthread + 0 Thread 9: 0 libsystem_pthread.dylib 0x1c0ae7078 start_wqthread + 0 Thread 10 Crashed:: Dispatch queue: com.apple.root.default-qos 0 liblibpersona.dylib 0x28b83fa4c PageBoundingBoxRects::GetPageBoundingBox(PageBoundingBox) const + 4 1 liblibpersona.dylib 0x280aaa734 PDFPassthroughPreviewGenerator::GeneratePDFCache(PDFPassthroughPreviewTask*) + 116 2 liblibpersona.dylib 0x280aaa460 PDFPassthroughPreviewGenerator::BuildPdfPreview(PDFPassthroughPreviewTask*) + 496 3 liblibkernel.dylib 0x106875594 invocation function for block in Kernel::Dispatch::DispatchAndForget(std::__1::function<void ()>, Kernel::Dispatch::DispatchPriority, Kernel::Dispatch::ThreadPurpose) + 148 4 libdispatch.dylib 0x1c09265f0 _dispatch_call_block_and_release + 32 5 libdispatch.dylib 0x1c09281b4 _dispatch_client_callout + 20 6 libdispatch.dylib 0x1c092b2c8 _dispatch_queue_override_invoke + 784 7 libdispatch.dylib 0x1c09398e8 _dispatch_root_queue_drain + 396 8 libdispatch.dylib 0x1c093a104 _dispatch_worker_thread2 + 164 9 libsystem_pthread.dylib 0x1c0ae8324 _pthread_wqthread + 228 10 libsystem_pthread.dylib 0x1c0ae7080 start_wqthread + 8 Quote Link to comment Share on other sites More sharing options...
Staff Pauls Posted December 1, 2022 Staff Share Posted December 1, 2022 The crash is related to an embedded PDF set to passthrough. You can upload the file(s) here and we can look into it. Quote Link to comment Share on other sites More sharing options...
Staff Pauls Posted December 2, 2022 Staff Share Posted December 2, 2022 opening the package and exporting to PDF is working for me. Could you try opening the package and exporting from there as well please. Quote Link to comment Share on other sites More sharing options...
Staff Pauls Posted December 2, 2022 Staff Share Posted December 2, 2022 you can also try turning on PDF logging if the problem persists Quote Link to comment Share on other sites More sharing options...
dannyg9 Posted December 2, 2022 Author Share Posted December 2, 2022 2 hours ago, Pauls said: opening the package and exporting to PDF is working for me. Could you try opening the package and exporting from there as well please. Closed everything. Restarted. Launched Publisher V2 and opened the file. Still getting the error message about 3/4 of the way through processing. I'll try the PDF Logging. Quote Link to comment Share on other sites More sharing options...
dannyg9 Posted December 2, 2022 Author Share Posted December 2, 2022 2 hours ago, Pauls said: you can also try turning on PDF logging if the problem persists Unable to get this to work. Quote Link to comment Share on other sites More sharing options...
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