sanborondon Posted November 26, 2022 Share Posted November 26, 2022 (edited) Hello, the offer of 40% of the universal license, will you wait until we can buy without problems? It seems that the problem is still active. I understand the external problems on the catwalk. And I understand that being such good programs are saturated. I have already tried twice to buy it through seriff and it accepts the money but it does not reach Affinity. It is very annoying and frustrating for both us buyers and for sure not receiving your money is frustrating for Affinity. I have been a loyal customer of your products for many years. And I will continue to be. I am afraid that the V2 that I am using in the demo version expires without being able to solve the problem of the damn gateway. From the first purchase, they have already returned my money. It is time to wait for the return of the second purchase. I'm sure no problem with this, but the problem remains and it's not in my power to change it. Perhaps by Bizum? Paypal is not my option, I'm still waiting for a refund... discarded. Cheer up Affinity, they are the revolution in graphic design. Greetings and thanks. Sorry my bad english Edited November 26, 2022 by sanborondon Quote Link to comment Share on other sites More sharing options...
Staff SFurniss Posted December 1, 2022 Staff Share Posted December 1, 2022 @sanborondon The discount is due to end on 14th December. You would need to order before then to get the discount. Here's a link to a post covering failed payments with tips to overcome the issue. Can I also suggest making sure you have cookies enabled for our site and that your browser is up to date, or trying again with a different browser. If you still need help with this issue please email affinityorders@serif.com https://forum.affinity.serif.com/index.php?/topic/153756-payment-failed-to-process-and-its-taken-my-money-what-can-i-do/ Quote Link to comment Share on other sites More sharing options...
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