macnavi Posted November 21, 2022 Share Posted November 21, 2022 Hi, twice last week I've tried to cancel my order for the v2, shortly after I purchased it and did not open nor install. Only minutes after, I did find it on the Apple App Store (v2 doesn't come up when you do a search for "Affinity"). I prefer to purchase it through the Apple App Store, so my family can use it as well. But sadly, I have not received any answer and you don't allow direct messaging on Twitter. So now I try it here. Can someone take some action on this, please? Maybe check your junk mail folder? Sven Quote Link to comment Share on other sites More sharing options...
macnavi Posted November 21, 2022 Author Share Posted November 21, 2022 I see I used the company email address and not the special returns email address. Just tried that, will wait and see if that is successful. Quote Link to comment Share on other sites More sharing options...
macnavi Posted November 21, 2022 Author Share Posted November 21, 2022 Great, refund just received! Quote Link to comment Share on other sites More sharing options...
GarryP Posted November 21, 2022 Share Posted November 21, 2022 I would suggest removing the order number from your original post, just in case. macnavi 1 Quote Link to comment Share on other sites More sharing options...
macnavi Posted November 21, 2022 Author Share Posted November 21, 2022 Thanks, Garry, just done so. GarryP 1 Quote Link to comment Share on other sites More sharing options...
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