Jump to content
You must now use your email address to sign in [click for more info] ×

Affinity Photo 2 Crashes on startup


Recommended Posts

I have just installed all Affinity v2 applications. Design V2 works. Publisher V2 works. PHOTO V2 starts, immediately ask "send crash reports automatically..." and over this dialog, shows the "open document" window. As soon as I click "cancel" or "create" button, the application closes. 

Also note that all V1 applications still work fine on the same machine.

I'm attaching my system configuration as well as the LOG from Photo and a crash report file.

 

Log.txt preferences.dat 1ad7c652-960d-47ce-ad61-3e3e96c7ca13.dmp system_info.txt

Link to comment
Share on other sites

SOLVED (doesn't fix the reason WHY there was file corruption)... After multiple tries, here's what I've done:

DELETE: C:\users\user\.affinity\2.0\*

Uninstall Affinity Photo 2.0

Install Affinity Photo 2.0

 

Note that "only uninstalling/reinstalling Affinity Photo 2" didn't work, so I guess there was some corrupted file in the above data folder.

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

Loading...
×
×
  • Create New...

Important Information

Terms of Use | Privacy Policy | Guidelines | We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.