Program not responding

[Dee Styles]

I just purchased and downloaded the program but every time I try to open it I get a message that the program is not responding. 

[firstdefence]

You can reset your app back to its default settings by holding down the CTRL key while launching the app. When the Clear User Data window appears, click Select All and then Clear. 

Does the app open now?

[Beaubellen]

On 11/16/2022 at 1:46 AM, firstdefence said:

You can reset your app back to its default settings by holding down the CTRL key while launching the app. When the Clear User Data window appears, click Select All and then Clear. 

Does the app open now?

I tried this but all apps still not responding or stuck on Initialising screen. Anything else I can try?

[RichardMH]

Maybe try this