Kemelvor Posted November 14, 2022 Posted November 14, 2022 Hello there, I encountered an issue : I did export my assets from V1 to V2 and it worked well at first. But now, the asset panel refuses to simply work. It is completely empty, I cannot import any .asset files I had as backup ("Unable to import file"), and I cannot create a new category. The issue is shared across Affinity Photo and Designer and I have no idea how to fix it. Quote
firstdefence Posted November 14, 2022 Posted November 14, 2022 You can reset your app back to its default settings by holding down the CTRL key while launching the app. When the Clear User Data window appears, Uncheck the top three options and click Reset Assets, then click Clear. Quote iMac 27" 2019 Sequoia 15.0 (24A335), iMac 27" Affinity Designer, Photo & Publisher V1 & V2, Adobe, Inkscape, Vectorstyler, Blender, C4D, Sketchup + more... XP-Pen Artist-22E, - iPad Pro 12.9 (Please refrain from licking the screen while using this forum) Affinity Help - Affinity Desktop Tutorials - Feedback - FAQ - most asked questions
Kemelvor Posted November 14, 2022 Author Posted November 14, 2022 This effectively solved the issue, thank a bunch my friend ! Quote
firstdefence Posted November 14, 2022 Posted November 14, 2022 Glad to have helped 👍 Quote iMac 27" 2019 Sequoia 15.0 (24A335), iMac 27" Affinity Designer, Photo & Publisher V1 & V2, Adobe, Inkscape, Vectorstyler, Blender, C4D, Sketchup + more... XP-Pen Artist-22E, - iPad Pro 12.9 (Please refrain from licking the screen while using this forum) Affinity Help - Affinity Desktop Tutorials - Feedback - FAQ - most asked questions
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