Can't make any changes to Print dialog box

[douglasm]

I created a document that is 11 x 17 in AD1. But now in AD2 and macOS Ventura I can't make ANY changes to the page setup in the Print dialog box (and for whatever reason 11x17/Tabloid paper is not already selected). If I choose to switch to landscape (which is how the document was created) or choose Tabloid size paper I get the spinning beachball of death. Documents that were created in 8.5 x 11 can switch to Tabloid size paper no problem.

[NathanC]

Hi @douglasm,

Does disabling Hardware Acceleration (in Preferences > Performance) and resetting the app make a difference?

Also, does this freeze after changing print settings occur on new documents or is it file specific? It would also be beneficial if you could provide a screen recording which demonstrates the issue, I've linked a help guide below on how to screen record.

https://support.apple.com/en-gb/HT208721

Many thanks!