Import crashes the system - Error 1026 .Net Runtime - Windows 11 - Affinity Designer V2

[KeineAhnungvonNix]

Any kind of importing causes the system to crash. No matter if assets, color palettes or brushes. Affinity designer simply closes without any message. Hardware system is a new Surface Pro 8 Tablet PC with the newest windows 11 and the newest Framework. (It is a windows 11 problem, on another pc with windows 10 all V2 apps are fine)

Crash reports: The folder does not exist (%LocalAppData%\Packages\SerifEuropeLtd.AffinityDesigner2_3cqzy0nppv2rt\LocalCache\CrashReports\)

 

So I write here the xml events:

- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

- <System>

<Provider Name=".NET Runtime" />

<EventID Qualifiers="0">1026</EventID>

<Version>0</Version>

<Level>2</Level>

<Task>0</Task>

<Opcode>0</Opcode>

<Keywords>0x80000000000000</Keywords>

<TimeCreated SystemTime="2022-11-10T06:46:20.5535980Z" />

<EventRecordID>1265</EventRecordID>

<Correlation />

<Execution ProcessID="1248" ThreadID="0" />

<Channel>Application</Channel>

<Security />

</System>

- <EventData>

<Data>Anwendung: Designer.exe Frameworkversion: v4.0.30319 Beschreibung: Der Prozess wurde aufgrund einer unbehandelten Ausnahme beendet. Ausnahmeinformationen: System.Runtime.InteropServices.SEHException bei <Module>.Serif.Interop.Persona.Palette.Load(Serif.Interop.Persona.Palette*, Kernel.StringT<Kernel::TEncUtf8>*) bei Serif.Interop.Persona.Data.SwatchPaletteDataSource.FillsFromFile(std.unique_ptr<Serif::Interop::Persona::Palette,std::default_delete<Serif::Interop::Persona::Palette> >*, Kernel.PathT<Kernel::StringT<Kernel::TEncUtf8>,Kernel::PathTraitsDos>*) bei Serif.Interop.Persona.Data.SwatchPaletteDataSource.FillsFromFile(std.unique_ptr<Serif::Interop::Persona::Palette,std::default_delete<Serif::Interop::Persona::Palette> >*) bei Serif.Interop.Persona.Data.SwatchPaletteDataSource.ImportSwatchesAsDocument() bei Serif.Interop.Persona.Commands.DelegateCommand.Execute(System.Object) bei MS.Internal.Commands.CommandHelpers.CriticalExecuteCommandSource(System.Windows.Input.ICommandSource, Boolean) bei System.Windows.Controls.MenuItem.InvokeClickAfterRender(System.Object) bei System.Windows.Threading.ExceptionWrapper.InternalRealCall(System.Delegate, System.Object, Int32) bei System.Windows.Threading.ExceptionWrapper.TryCatchWhen(System.Object, System.Delegate, System.Object, Int32, System.Delegate) bei System.Windows.Threading.DispatcherOperation.InvokeImpl() bei MS.Internal.CulturePreservingExecutionContext.CallbackWrapper(System.Object) bei System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean) bei System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean) bei System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object) bei MS.Internal.CulturePreservingExecutionContext.Run(MS.Internal.CulturePreservingExecutionContext, System.Threading.ContextCallback, System.Object) bei System.Windows.Threading.DispatcherOperation.Invoke() bei System.Windows.Threading.Dispatcher.ProcessQueue() bei System.Windows.Threading.Dispatcher.WndProcHook(IntPtr, Int32, IntPtr, IntPtr, Boolean ByRef) bei MS.Win32.HwndWrapper.WndProc(IntPtr, Int32, IntPtr, IntPtr, Boolean ByRef) bei MS.Win32.HwndSubclass.DispatcherCallbackOperation(System.Object) bei System.Windows.Threading.ExceptionWrapper.InternalRealCall(System.Delegate, System.Object, Int32) bei System.Windows.Threading.ExceptionWrapper.TryCatchWhen(System.Object, System.Delegate, System.Object, Int32, System.Delegate) bei System.Windows.Threading.Dispatcher.LegacyInvokeImpl(System.Windows.Threading.DispatcherPriority, System.TimeSpan, System.Delegate, System.Object, Int32) bei MS.Win32.HwndSubclass.SubclassWndProc(IntPtr, Int32, IntPtr, IntPtr) bei MS.Win32.UnsafeNativeMethods.DispatchMessage(System.Windows.Interop.MSG ByRef) bei System.Windows.Threading.Dispatcher.PushFrameImpl(System.Windows.Threading.DispatcherFrame) bei System.Windows.Application.RunDispatcher(System.Object) bei System.Windows.Application.RunInternal(System.Windows.Window) bei Designer.Application.Main(System.String[])</Data>

</EventData>

</Event>

 

Thank you for your support

 

 

 

 

[Lee D]

Try running the Microsoft .NET repair tool, once it's finished restart Windows

Can you try the location listed in the linked FAQ article, if the crash reports exist please upload them here for checking.

 

[KeineAhnungvonNix]

Hi, 

the problem still exists. Running the Microsoft .net repair tool did not solve the problem. Enclosed you will find the dmp.file.

I hope that the problem can be solved. I can't import assests, colors and more. The app closes every time I try - with no further indication.
Thanks in advance

7ae056e0-70bb-4265-8006-e375eb1da5c4.dmp fe89dc64-5e77-4ebc-a3f6-a4a9f5e6d20a.dmp 1cb27ae1-5945-4568-bd9a-3ab80253598d.dmp