Affinity Photo v2 doesn't launch after account connection!!!

[LauLau]

Hi,

each time I want to launch the software it closes after 1 second if I remain connected to internet, what's wrong?

During the first launch which was ok, I made the connection with my account. Then it doesn't launch!

(windows 10, french version)

Thanks in advance

[Dan C]

Hi LauLau, welcome to the forum, 

Did you download and install from the App store or our website? Could you try the alternate method? The app is available to download as a trial on our website and through the Microsoft App store, once you sign in this will activate for you whichever source you choose.

Lee

[LauLau]

Hi Lee,

I finally succeed in making it working.

I didn't know this kind of .msix extension and when I was clicking on it , it was unzipping all files. I thought it was like a portable application. It was working until I made the connection with my account!

So I deleted all that plus the account files in Appdata\Local and launched the msix with Windows application (Open with..)

Now it works but why this kind of installation without any explanation on the site or in the account?

Cheers

Laurent