Crash down

[Jacques Labarre]

Windows a été automatiquement mis à jour hier, et depuis, lorsque je travaille sur Affinity Publisher, à la moindre modification du document, le logiciel se ferme brutalement. J'ai un livre en cours de travail, et je ne peux pas l"achever. C'est catastrophique alors que faire ? (j'ai réinstallé AP et essayé un point de restauration de Windows qui n'a rien donné). Qui peut m'aider à trouver une solution ? J'ai déjà réalisé plusieurs livres avec cet excellent logiciel, et c'est la première fois que je rencontre un tel problème. 

Windows was automatically updated yesterday, and since then, when I work on Affinity Publisher, at the slightest modification of the document, the software suddenly closes. I have a book in progress, and I can"t finish it. It's catastrophic so what to do? (I reinstalled AP and tried a Windows restore point which did nothing). Who can help me find a solution?I have already made several books with this excellent software, and this is the first time that I have encountered such a problem.

[Komatös]

Hi @Jacques Labarre

There are two possibile solutions.

1. uninstall the last update and hide the updates with the Windows Show/Hide Utility. And then suspend updates in Windows.
This is the solution recommended by Serif.

https://social.technet.microsoft.com/wiki/contents/articles/53184.show-or-hide-updates-utility-fixing-automatic-installation-of-a-problematic-update-in-windows-10-version-1903.aspx

or you use the second method, which I prefer, as possible security holes remain closed.

• Open the directory in which the Affinity programmes are installed. As a rule, C:\Programme\Affinity\(Desinger ...Photo ...Publisher)
• Search and open the .exe.config file (for example Designer.exe.config) with a text editor.
• Search for "<add key="IsVirtualizingStackPanel_45Compatible" value="true"/>"
• Replace the value true with the value false.
• Save the file (administrative rights are required to overwrite!)