monicarrilho Posted November 1, 2022 Posted November 1, 2022 The program is closing a lot of times unexpectedly, I work everyday with the program and this problem is making me loose work. Please help. Quote
walt.farrell Posted November 1, 2022 Posted November 1, 2022 Welcome to the Serif Affinity forums, @monicarrilho, and sorry to hear you're having problems. What OS do you use? monicarrilho 1 Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. Laptop 2: Windows 11 Pro 24H2, 16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU iPad: iPad Pro M1, 12.9": iPadOS 18.5, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.5
monicarrilho Posted November 1, 2022 Author Posted November 1, 2022 22 minutes ago, walt.farrell said: Welcome to the Serif Affinity forums, @monicarrilho, and sorry to hear you're having problems. What OS do you use? Windows 64 bits Quote
walt.farrell Posted November 1, 2022 Posted November 1, 2022 Assuming Windows 10 or 11 (vs Windows 7), perhaps explained by this FAQ: Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. Laptop 2: Windows 11 Pro 24H2, 16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU iPad: iPad Pro M1, 12.9": iPadOS 18.5, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.5
ajpeck123 Posted November 25, 2022 Posted November 25, 2022 I have the same problem but a different cause. Publisher closes if I type into the font selection box, and I've still got to find and uninstall the updates causing that... BUT Designer is also closing unexpectedly. This is happening when I select multiple image files to paste - they appear in the list for me to see what's next, but as soon as I tray to place, Designer closes. Using Windows 11 64-bit, Designer v 1.10.5.1342 Thanks, Alison Quote Alison Serif user since the mid-1990s. Affinity Publisher, Designer and Photo all at 2.6.3 (or later), Windows 11.
walt.farrell Posted November 25, 2022 Posted November 25, 2022 21 minutes ago, ajpeck123 said: BUT Designer is also closing unexpectedly. This is happening when I select multiple image files to paste - they appear in the list for me to see what's next, but as soon as I tray to place, Designer closes. The Windows updates affect all three Affinity apps, and affect several different functions. The same workaround will fix all of them. Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. Laptop 2: Windows 11 Pro 24H2, 16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU iPad: iPad Pro M1, 12.9": iPadOS 18.5, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.5
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