arjay0249 Posted October 29, 2022 Share Posted October 29, 2022 I recently updated my M1 iMac to Ventura OS 13.0 On two occasions I have not been able to save afphoto files, either after RAW conversion, or after editing. I am advised to close the file. If it is a RAW conversion then I have to reprocess the RAW file but again, I cannot save an .afphoto file. Initially I thought that perhaps the RAW file was corrupted. Today I went to reprocess an existing .afphoto file for printing on a different paper and the same thing happened. I closed it and on reopening I was advised that a recovery file was available. I opened that, made adjustments but on trying to save it I had the same problem. This is the first time I have encountered this problem in six years of using Affinity Photo. I am assuming it has something to do with the Ventura update as that is the only change I have made. I store, recover and save my photo files to an external 2Tb Samsung T5 SSD which I have found fast and reliable. Exporting processed RAW conversions as a JPEG works, but I like to have the .afphoto file as a reference. I have enclosed screenshots of the error messages. Any help would be appreciated. Many thanks. Quote Link to comment Share on other sites More sharing options...
walt.farrell Posted October 29, 2022 Share Posted October 29, 2022 Possibly this Known Issue from the FAQ: Off-by-one in my copying; sorry. See below. Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro, version 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro, version 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. iPad: iPad Pro M1, 12.9": iPadOS 17.4.1, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.4.1 Link to comment Share on other sites More sharing options...
arjay0249 Posted October 29, 2022 Author Share Posted October 29, 2022 Nice thought Walt, but this is Affinity Photo on MacOS Desktop. Exporting and sharing use different options, neither of which lead to Print. The workaround suggested by Leigh won't work on OS 13.0 Ventura - I can't even get a Print dialogue box with cmd + P. I'll try updating the printer driver if Canon have updated for Ventura. They aren't the best at fast updates. Thanks anyway 😊 Quote Link to comment Share on other sites More sharing options...
walt.farrell Posted October 29, 2022 Share Posted October 29, 2022 Sorry; copied the wrong FAQ entry. Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro, version 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro, version 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. iPad: iPad Pro M1, 12.9": iPadOS 17.4.1, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.4.1 Link to comment Share on other sites More sharing options...
arjay0249 Posted October 29, 2022 Author Share Posted October 29, 2022 Thanks Walt, I found that eventually and will now try saving locally until the issue is resolved. Have a good day! walt.farrell 1 Quote Link to comment Share on other sites More sharing options...
arjay0249 Posted October 31, 2022 Author Share Posted October 31, 2022 On 10/29/2022 at 2:56 PM, walt.farrell said: Sorry; copied the wrong FAQ entry. I think I have managed to fix this (unless Serif have done it first) While working on another problem where I couldn't get the Print Dialogue box to open in any of the Affinity apps, I ran the complete set of "Clean My Mac" tools which seems to have fixed both problems by removing system junk, binary files etc.. Quote Link to comment Share on other sites More sharing options...
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