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Photoshop & Bad Text Data

Boneyard
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Boneyard

Boneyard

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Just purchased this software after reading it can handle photoshop files (7) I guess not

I want to move from photoshop to affinity but when I import a PSD  file I receive a error bad text data , Not being able to edit my test is useless

is there a fix for this?

 

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walt.farrell

walt.farrell

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Welcome to the Serif Affinity forums.

In the application Preferences, General section:

image.png.263489c40b2f3c2690a3f11e55c1c27a.png

Note, however, that if you try to Save/Export a PSD file, any text will be rasterized. There is no choice about that; creation of PSD files with editable text is simply not supported.

39 minutes ago, Boneyard said:

Just purchased this software after reading it can handle photoshop files (7) I guess not

If you purchased directly from Serif, then you have a 14-day return period where you can get your money back. Just email affinityreturns@serif.com to initiate that process.

-- Walt

Desktop:  Windows 11 Home, version 22H2 (22621.1413) 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 
Laptop:  Windows 10 Home, version 21H2 (19044.2728) 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU.
        Affinity Photo 1.10.6 (.1665) and 2.1.0 and 2.1.0. beta/ Affinity Designer 1.10.6 (.1665)  and 2.1.0  and 2.1.0 beta / Affinity Publisher 1.10.6 (.1665)  and 2.1.0  and 2.1.0beta
iPad Pro M1, 12.9", iPadOS 16.4.1 (a), Apple Pencil 2, Magic Keyboard
      Affinity Photo 1.10.7 and 2.1.0 and 2.1.0 beta/ Affinity Designer 1.10.7 and 2.1.0 and 2.1.0 beta/ Affinity Publisher 2.1.0 and 2.1.0 beta

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walt.farrell

walt.farrell

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46 minutes ago, Boneyard said:

I just wasted 80 bucks

As I said, if you purchased from Serif you can get your money back. If you purchased elsewhere you'll need to deal with that Store for a refund. 

But with those options set, standard text should come in just fine. There may be something else going on. Can you share one of the PSD files you're having trouble with?

-- Walt

Desktop:  Windows 11 Home, version 22H2 (22621.1413) 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 
Laptop:  Windows 10 Home, version 21H2 (19044.2728) 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU.
        Affinity Photo 1.10.6 (.1665) and 2.1.0 and 2.1.0. beta/ Affinity Designer 1.10.6 (.1665)  and 2.1.0  and 2.1.0 beta / Affinity Publisher 1.10.6 (.1665)  and 2.1.0  and 2.1.0beta
iPad Pro M1, 12.9", iPadOS 16.4.1 (a), Apple Pencil 2, Magic Keyboard
      Affinity Photo 1.10.7 and 2.1.0 and 2.1.0 beta/ Affinity Designer 1.10.7 and 2.1.0 and 2.1.0 beta/ Affinity Publisher 2.1.0 and 2.1.0 beta

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emmrecs01

emmrecs01

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@Boneyard

Quote

I just wasted 80 bucks

Assuming you purchased only Affinity Photo then I'm honestly not sure how/why you paid $80.

Win 10 Pro, i7 6700K, 32Gb RAM, NVidia GTX1660 Ti and Intel HD530 Graphics

Long-time user of Serif products, chiefly PagePlus and PhotoPlus, but also WebPlus, CraftArtistProfessional and DrawPlus.  Delighted to be using Affinity Designer, Photo, and now Publisher, version 1 and now version 2.

iPad Pro (11") running Affinity Photo and Designer (iOS 16.4.1) version 1 and all three version 2 apps.

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emmrecs01

emmrecs01

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@Boneyard

From your screenshot I see you are in Canada, my apologies!  I know the US$ price is lower.

Win 10 Pro, i7 6700K, 32Gb RAM, NVidia GTX1660 Ti and Intel HD530 Graphics

Long-time user of Serif products, chiefly PagePlus and PhotoPlus, but also WebPlus, CraftArtistProfessional and DrawPlus.  Delighted to be using Affinity Designer, Photo, and now Publisher, version 1 and now version 2.

iPad Pro (11") running Affinity Photo and Designer (iOS 16.4.1) version 1 and all three version 2 apps.

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emmrecs01

emmrecs01

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@Boneyard

As @walt.farrellasked earlier, any chance you could attach one of the problem PSD files here for others to test whether they also see the problem and/or might have other ideas to offer?

Win 10 Pro, i7 6700K, 32Gb RAM, NVidia GTX1660 Ti and Intel HD530 Graphics

Long-time user of Serif products, chiefly PagePlus and PhotoPlus, but also WebPlus, CraftArtistProfessional and DrawPlus.  Delighted to be using Affinity Designer, Photo, and now Publisher, version 1 and now version 2.

iPad Pro (11") running Affinity Photo and Designer (iOS 16.4.1) version 1 and all three version 2 apps.

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