Designer crashing when using color picker

[steph85]

Hi, 

when using the color picker affinity designer closes. No error message is shown.

It does not close immediately. But if I move the color picker over the image it always crashes after around 5 seconds.
Crash reports and a sample file are attached.

 

Hardware
Surface Pro 7, i7-1065G7 CPU

Software
Affinity Designer 1.10.5.1342
Windows 11 Home, 21H2, 22000.918

Hardware acceleration: tried turning on/off. Turning hardware acceleration off seems to reduce the probability of Designer crashing. But the problem still persists.

crash_file.afdesign CrashReports.zip

[stokerg]

Hi @steph85and Welcome to the Forums,

Sadly the crash report didn't show the cause of the crash  

Which colour picker are you using, the one from the Colour Studio on the right?  Also how are using the Surface Pen to work in Affinity or a standard mouse?  I did find a similar issue here for the Surface Pro 3 and after the user used a Mouse to select a colour with the Colour Picker, it stopped the app from crashing.

 

[steph85]

I was using the color picker from the color or swatches panel on the right.

When I use the color picker from the tool bar on the left affinity designer force closes too but it takes a much longer time of moving the color picker across the screen.

There is no difference betreen using a mouse or the surface pen.

Would another crash report help? Or would it most likely just contain the same unhelpful information?