Jump to content

Purchased Affinity app is not downloadable via iOS purchases


Recommended Posts

Hello. I'm from Russia. I purchased Affinity Photo app from the iOS App Store long before it was made inaccessible for users in Russian Federation. Now I cannot download it on my new iPad since it's not even visible in my purchases list. How is it possible? If you decided to restrict access to the application for the region - well, that's ok and not a problem, but what if I already paid for it? So please tell me, how can I download the purchased application or get a refund if it's not possible.

Link to comment
Share on other sites

  • Moderators

@DZolin

We are not currently accepting new orders from Russia, but if you've ordered the software in the past you will be able to access the order. If you have bought the iPad version in the past and can't access the order from a compatible iPad, please contact Apple for assistance.

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

Loading...
 Share

×
×
  • Create New...

Important Information

Please note there is currently a delay in replying to some post. See pinned thread in the Questions forum. These are the Terms of Use you will be asked to agree to if you join the forum. | Privacy Policy | Guidelines | We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.