JUTO Posted June 16, 2022 Posted June 16, 2022 I Have a issue in where I can not open affinity design on my windows Pc, I tried to reinstalling it but now I can not download the app trough the Microsoft store either. Also I cannot download from the website either because when you buy stuff trough the Microsoft store they do not give you nor provide a license key, because it try to verify to a server. I don't want to buy it again, what other solution there is? Quote
walt.farrell Posted June 16, 2022 Posted June 16, 2022 Welcome to the Serif Affinity forums. Sorry to hear you're having a problem. There's a "See details" link in that message. What are the details? Have you tried Restarting Windows? Signing out of the Microsoft Store and signing in again? Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. Laptop 2: Windows 11 Pro 24H2, 16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU iPad: iPad Pro M1, 12.9": iPadOS 18.5, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.5
JUTO Posted June 17, 2022 Author Posted June 17, 2022 Hi, the error number and I already report but I have not listen from Microsoft side. Quote
walt.farrell Posted June 17, 2022 Posted June 17, 2022 Thanks. If you search the net for that error code you'll find a number of posts asking about it, and providing suggestions. For example, https://appuals.com/how-to-fix-error-0xc0ea000a-when-downloading-apps/ Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. Laptop 2: Windows 11 Pro 24H2, 16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU iPad: iPad Pro M1, 12.9": iPadOS 18.5, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.5
JUTO Posted June 17, 2022 Author Posted June 17, 2022 Hi, it seems to be fixed, Here is what did: 1. Download and run restoro. 2.Restart 3. sing out from the Microsoft store then log back in, it has ti be trough here otherwise is like " oops something happen" (literal dialog give by windows) Also Thank you Walt for the assistance and have a great day. walt.farrell 1 Quote
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