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Unable to use paypal to pay on affinity serif store on MacBook pro


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Hi @HombiE,

We have been unable to replicate the issue you have reported and there have been successful orders placed through our site since you created your post.

Should wish to try a few things to get the payment through, here's some advice that may help.

Please ensure that your web browser and anti-virus software is up to date, also check that there aren't any browser plugins that may be preventing the security window appearing (The Honey extension especially has been known to cause issues) or try a different browser entirely. Finally check that your firewall is not blocking any part of the payment process.

Should the issue persist, please contact affinityorders@serif.com.

Any spelling or grammatical errors found in the above post are deliberate and included to boost the self-esteem of those who spot them.

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