Ben.kendamalondon Posted June 1, 2022 Share Posted June 1, 2022 Hi there. I’m experiencing a lot of crashes today and some I can’t actually work around. It started firstly when I was copying a text layer, closing the project and opening another project that already existed, literally upon opening the second project, it crashes. So I thought to try and remake the second project by copy and pasting what I needed. However when I copied an image from one project, and then opened a blank project to paste it happened again. After reloading the app like 50 times retrying this process it eventually worked for some reason and I was able to make the 5 projects that needed to be posted today. I was able to export the first project, but every time I hit export in the second project it just crashes the app. So I duplicated that project to try and maybe force something to fix, but now every time I even click on that duplicated project it just crashes the app again. I’m kinda stressing here as I need to finish this project and some more work for a Jubilee discount we’re offering BEFORE tomorrow. However I’ve been blocked out of my work all day due to this, I’m unsure how to proceed and I can’t find a way to simply contact any kind of support. Any help is VERY welcome. im running affinity designer 1.10.5 (the latest I can get) and I’m on a 4th gen iPad Pro 12.9inch on the latest software versions 15.5. Quote Link to comment Share on other sites More sharing options...
Staff NathanC Posted June 6, 2022 Staff Share Posted June 6, 2022 Hi @Ben.kendamalondon, If you're still experiencing the issue with crashing I would initially suggest going through a force restart of your iPad to clear the Cache, the below thread details how to do this. If you're still having issues after following this, could you provide us with a crash report? the below thread details how to find these. Quote Link to comment Share on other sites More sharing options...
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