dlutch22 Posted April 13, 2022 Posted April 13, 2022 Good evening, I have downloaded the latest version of Affinity Photo as a trial user. Upon installing and reviewing the welcome notes, I have tried to open a few images to experiment with. However; the app crashes each time I click "Open". I have searched for a fix via YT and this forum and believe this issue may be unique. I have updated and restarted my computer 3x and deactivated Hardware Acceleration in Preferences that seemed to help others resolve app crashes. Any guidance or instruction would be appreciated to fix the "Open" error. Quote
v_kyr Posted April 13, 2022 Posted April 13, 2022 Hello and welcome! In order to better isolate and analyze the problem, you should check your computer for possible crash reports created by Affinity Photo, which then might tell the supporters in your case where the problem does originate from. Also take a look at ... Affinity Photo Crashing Frequently? Here’s How To Fix It ... in case any third party software product might cause issues together with it. Quote ☛ Affinity Designer 1.10.8 ◆ Affinity Photo 1.10.8 ◆ Affinity Publisher 1.10.8 ◆ OSX El Capitan ☛ Affinity V2.3 apps ◆ MacOS Sonoma 14.2 ◆ iPad OS 17.2
dlutch22 Posted April 13, 2022 Author Posted April 13, 2022 Thank you for the warm welcome and response. Of the three suggested paths for the crash reports, there is only one present and it is attached. b06df662-54fc-48ac-92bf-9c1b51ad719a.dmp I do not have any of the listed third party software apps or graphics card(s). Kindly, Quote
v_kyr Posted April 13, 2022 Posted April 13, 2022 Quote I have updated and restarted my computer 3x and deactivated Hardware Acceleration in Preferences that seemed to help others resolve app crashes. ... In case it's a GPU driver related problem, you may also need to switch to "warp" under the hardware acceleration settings. Or try out some other GPU driver versions then. However, your dmp-file tells that the app crashed due to an "EXCEPTION_ACCESS_VIOLATION_READ" in the libraster.dll. - Someone from the Affinity stuff can backtrace from the dmp file and tell you more about this. Your dmp output looks like this ... Quote Operating system: Windows NT 6.2.22000 613 CPU: amd64 family 6 model 126 stepping 5 8 CPUs GPU: UNKNOWN Crash reason: EXCEPTION_ACCESS_VIOLATION_READ Crash address: 0x21d24ed6c40 Process uptime: 49581 seconds Thread 0 (crashed) 0 libraster.dll + 0x20c01e2 rax = 0x0000000000000000 rdx = 0x00007fff62673fa8 rcx = 0x0000021d24ed6c40 rbx = 0x0000021d7757bb88 rsi = 0x0000021d7757b8c0 rdi = 0x00000ac292482e49 rbp = 0x0000021d7757bc28 rsp = 0x0000007df29ff170 r8 = 0x0000021d7757b8c0 r9 = 0x00000ac292482e49 r10 = 0x85f13e9656da4870 r11 = 0x0000007df29ff0d0 r12 = 0x00007fff5f6d29c8 r13 = 0x0000000000000001 r14 = 0x0000007df29ff278 r15 = 0x0000021d7757b8c0 rip = 0x00007fff617901e2 Found by: given as instruction pointer in context 1 libraster.dll + 0x2e1d160 rbp = 0x0000021d7757bc28 rsp = 0x0000007df29ff188 rip = 0x00007fff624ed160 Found by: stack scanning 2 ucrtbase.dll + 0x1bea0 rbp = 0x0000021d7757bc28 rsp = 0x0000007df29ff1a0 rip = 0x00007ff8102cbea0 Found by: stack scanning 3 ucrtbase.dll + 0x1bf85 rbp = 0x0000021d7757bc28 rsp = 0x0000007df29ff1c0 rip = 0x00007ff8102cbf85 Found by: stack scanning 4 0x7fff5f6d0000 rbp = 0x0000021d7757bc28 rsp = 0x0000007df29ff1e0 rip = 0x00007fff5f6d0000 Found by: stack scanning 5 ucrtbase.dll + 0x1bdb7 rbp = 0x0000021d7757bc28 rsp = 0x0000007df29ff1f0 rip = 0x00007ff8102cbdb7 Found by: stack scanning 6 ucrtbase.dll + 0x1012b0 rbp = 0x0000021d7757bc28 rsp = 0x0000007df29ff210 rip = 0x00007ff8103b12b0 Found by: stack scanning 7 ucrtbase.dll + 0x1bd6d rbp = 0x0000021d7757bc28 rsp = 0x0000007df29ff220 rip = 0x00007ff8102cbd6d Found by: stack scanning 8 SSPICLI.DLL + 0x3ad50 rbp = 0x0000021d7757bc28 rsp = 0x0000007df29ff238 rip = 0x00007ff80eeead50 Found by: stack scanning 9 0x7fff5f6d0000 rbp = 0x0000021d7757bc28 rsp = 0x0000007df29ff258 rip = 0x00007fff5f6d0000 Found by: stack scanning 10 libraster.dll + 0x1f5b32d rbp = 0x0000021d7757bc28 rsp = 0x0000007df29ff260 rip = 0x00007fff6162b32d Found by: stack scanning 11 libraster.dll + 0x2fa3fa8 rbp = 0x0000021d7757bc28 rsp = 0x0000007df29ff268 rip = 0x00007fff62673fa8 Found by: stack scanning 12 ntdll.dll + 0x3fd20 rbp = 0x0000021d7757bc28 rsp = 0x0000007df29ff290 rip = 0x00007ff8126dfd20 Found by: stack scanning 13 libraster.dll + 0x1f5b476 rbp = 0x0000021d7757bc28 rsp = 0x0000007df29ff2a0 rip = 0x00007fff6162b476 Found by: stack scanning 14 0x7ff80eeb0000 rbp = 0x0000021d7757bc28 rsp = 0x0000007df29ff2b0 rip = 0x00007ff80eeb0000 Found by: stack scanning 15 0x7ff80eeb0000 rbp = 0x0000021d7757bc28 rsp = 0x0000007df29ff2b8 rip = 0x00007ff80eeb0000 Found by: stack scanning 16 SSPICLI.DLL + 0xc4c0 rbp = 0x0000021d7757bc28 rsp = 0x0000007df29ff2c0 rip = 0x00007ff80eebc4c0 Found by: stack scanning 17 SSPICLI.DLL + 0xc51f rbp = 0x0000021d7757bc28 rsp = 0x0000007df29ff2d0 rip = 0x00007ff80eebc51f Found by: stack scanning 18 0x7fff5f6d0000 rbp = 0x0000021d7757bc28 rsp = 0x0000007df29ff2e8 rip = 0x00007fff5f6d0000 Found by: stack scanning 19 ntdll.dll + 0x3fd17 rbp = 0x0000021d7757bc28 rsp = 0x0000007df29ff300 rip = 0x00007ff8126dfd17 Found by: stack scanning 20 0x7fff5f6d0000 rbp = 0x0000021d7757bc28 rsp = 0x0000007df29ff308 rip = 0x00007fff5f6d0000 Found by: stack scanning 21 ntdll.dll + 0x130e20 rbp = 0x0000021d7757bc28 rsp = 0x0000007df29ff328 rip = 0x00007ff8127d0e20 Found by: stack scanning 22 libraster.dll + 0x5b14a rbp = 0x0000021d7757bc28 rsp = 0x0000007df29ff330 rip = 0x00007fff5f72b14a Found by: stack scanning 23 0x7fff5f6d0000 rbp = 0x0000021d7757bc28 rsp = 0x0000007df29ff340 rip = 0x00007fff5f6d0000 Found by: stack scanning 24 libraster.dll + 0x29c8 rbp = 0x0000021d7757bc28 rsp = 0x0000007df29ff350 rip = 0x00007fff5f6d29c8 Found by: stack scanning 25 ntdll.dll + 0x54290 rbp = 0x0000021d7757bc28 rsp = 0x0000007df29ff370 rip = 0x00007ff8126f4290 Found by: stack scanning 26 0x7fff5f6d0000 rbp = 0x0000021d7757bc28 rsp = 0x0000007df29ff380 rip = 0x00007fff5f6d0000 Found by: stack scanning 27 ntdll.dll + 0x131778 rbp = 0x0000021d7757bc28 rsp = 0x0000007df29ff398 rip = 0x00007ff8127d1778 Found by: stack scanning 28 ntdll.dll + 0x54269 rbp = 0x0000021d7757bc28 rsp = 0x0000007df29ff400 rip = 0x00007ff8126f4269 Found by: stack scanning 29 ntdll.dll + 0x54768 rbp = 0x0000021d7757bc28 rsp = 0x0000007df29ff440 rip = 0x00007ff8126f4768 Found by: stack scanning 30 ntdll.dll + 0x540fd rbp = 0x0000021d7757bc28 rsp = 0x0000007df29ff470 rip = 0x00007ff8126f40fd Found by: stack scanning 31 KERNEL32.dll + 0x1c66b rbp = 0x0000021d7757bc28 rsp = 0x0000007df29ff4a0 rip = 0x00007ff81145c66b Found by: stack scanning 32 mscoreei.dll + 0x11cd5 rbp = 0x0000021d7757bc28 rsp = 0x0000007df29ff4d0 rip = 0x00007fffffee1cd5 Found by: stack scanning 33 combase.dll + 0x327f68 rbp = 0x0000021d7757bc28 rsp = 0x0000007df29ff508 rip = 0x00007ff811947f68 Found by: stack scanning 34 combase.dll + 0x2682f0 rbp = 0x0000021d7757bc28 rsp = 0x0000007df29ff5e8 rip = 0x00007ff8118882f0 Found by: stack scanning 35 clr.dll + 0x805ae0 rbp = 0x0000021d7757bc28 rsp = 0x0000007df29ff620 rip = 0x00007fffffa45ae0 Found by: stack scanning 36 clr.dll + 0x805ae0 rbp = 0x0000021d7757bc28 rsp = 0x0000007df29ff628 rip = 0x00007fffffa45ae0 Found by: stack scanning 37 mscoreei.dll + 0x2b1f rbp = 0x0000021d7757bc28 rsp = 0x0000007df29ff650 rip = 0x00007fffffed2b1f Found by: stack scanning 38 clr.dll + 0x805ae0 rbp = 0x0000021d7757bc28 rsp = 0x0000007df29ff678 rip = 0x00007fffffa45ae0 Found by: stack scanning 39 mscoreei.dll + 0xeca4 rbp = 0x0000021d7757bc28 rsp = 0x0000007df29ff680 rip = 0x00007fffffedeca4 Found by: stack scanning 40 mscoreei.dll + 0x2ac0 rbp = 0x0000021d7757bc28 rsp = 0x0000007df29ff688 rip = 0x00007fffffed2ac0 Found by: stack scanning 41 ntdll.dll + 0x6800 rbp = 0x0000021d7757bc28 rsp = 0x0000007df29ff6c0 rip = 0x00007ff8126a6800 Found by: stack scanning 42 combase.dll + 0x6d6a0 rbp = 0x0000021d7757bc28 rsp = 0x0000007df29ff6d0 rip = 0x00007ff81168d6a0 Found by: stack scanning 43 ntdll.dll + 0x6800 rbp = 0x0000021d7757bc28 rsp = 0x0000007df29ff6f0 rip = 0x00007ff8126a6800 Found by: stack scanning 44 clr.dll + 0x1e4029 rbp = 0x0000021d7757bc28 rsp = 0x0000007df29ff700 rip = 0x00007fffff424029 Found by: stack scanning 45 clr.dll + 0x805ae0 rbp = 0x0000021d7757bc28 rsp = 0x0000007df29ff718 rip = 0x00007fffffa45ae0 Found by: stack scanning 46 mscoreei.dll + 0xeb84 rbp = 0x0000021d7757bc28 rsp = 0x0000007df29ff740 rip = 0x00007fffffedeb84 Found by: stack scanning 47 mscoreei.dll + 0x12304 rbp = 0x0000021d7757bc28 rsp = 0x0000007df29ff7c0 rip = 0x00007fffffee2304 Found by: stack scanning 48 mscoreei.dll + 0x122f0 rbp = 0x0000021d7757bc28 rsp = 0x0000007df29ff7d0 rip = 0x00007fffffee22f0 Found by: stack scanning 49 mscoreei.dll + 0xea90 rbp = 0x0000021d7757bc28 rsp = 0x0000007df29ff7e8 rip = 0x00007fffffedea90 Found by: stack scanning 50 clr.dll + 0x1f48b8 rbp = 0x0000021d7757bc28 rsp = 0x0000007df29ff7f0 rip = 0x00007fffff4348b8 Found by: stack scanning 51 clr.dll + 0x805ad0 rbp = 0x0000021d7757bc28 rsp = 0x0000007df29ff800 rip = 0x00007fffffa45ad0 Found by: stack scanning 52 clr.dll + 0x1f4801 rbp = 0x0000021d7757bc28 rsp = 0x0000007df29ff840 rip = 0x00007fffff434801 Found by: stack scanning 53 clr.dll + 0x17184d rbp = 0x0000021d7757bc28 rsp = 0x0000007df29ff880 rip = 0x00007fffff3b184d Found by: stack scanning 54 combase.dll + 0x136190 rbp = 0x0000021d7757bc28 rsp = 0x0000007df29ff8f0 rip = 0x00007ff811756190 Found by: stack scanning 55 clr.dll + 0x172d89 rbp = 0x0000021d7757bc28 rsp = 0x0000007df29ff900 rip = 0x00007fffff3b2d89 Found by: stack scanning 56 combase.dll + 0xeaf7c rbp = 0x0000021d7757bc28 rsp = 0x0000007df29ff920 rip = 0x00007ff81170af7c Found by: stack scanning 57 clr.dll + 0x1e4e6b rbp = 0x0000021d7757bc28 rsp = 0x0000007df29ff950 rip = 0x00007fffff424e6b Found by: stack scanning 58 clr.dll + 0xc8bbf rbp = 0x0000021d7757bc28 rsp = 0x0000007df29ff990 rip = 0x00007fffff308bbf Found by: stack scanning 59 clr.dll + 0xccb59 rbp = 0x0000021d7757bc28 rsp = 0x0000007df29ff9c0 rip = 0x00007fffff30cb59 Found by: stack scanning 60 clr.dll + 0x5273 rbp = 0x0000021d7757bc28 rsp = 0x0000007df29ffa00 rip = 0x00007fffff245273 Found by: stack scanning 61 clr.dll + 0x52c1 rbp = 0x0000021d7757bc28 rsp = 0x0000007df29ffa30 rip = 0x00007fffff2452c1 Found by: stack scanning 62 clr.dll + 0x1f51ef rbp = 0x0000021d7757bc28 rsp = 0x0000007df29ffa60 rip = 0x00007fffff4351ef Found by: stack scanning 63 clr.dll + 0xcccb6 rbp = 0x0000021d7757bc28 rsp = 0x0000007df29ffac0 rip = 0x00007fffff30ccb6 Found by: stack scanning 64 clr.dll + 0xa4d0c rbp = 0x0000021d7757bc28 rsp = 0x0000007df29ffaf0 rip = 0x00007fffff2e4d0c Found by: stack scanning 65 mscoreei.dll + 0x71410 rbp = 0x0000021d7757bc28 rsp = 0x0000007df29ffb40 rip = 0x00007ffffff41410 Found by: stack scanning 66 ntdll.dll + 0x6800 rbp = 0x0000021d7757bc28 rsp = 0x0000007df29ffb50 rip = 0x00007ff8126a6800 Found by: stack scanning 67 clr.dll + 0xa5814 rbp = 0x0000021d7757bc28 rsp = 0x0000007df29ffb80 rip = 0x00007fffff2e5814 Found by: stack scanning 68 clr.dll + 0xa5800 rbp = 0x0000021d7757bc28 rsp = 0x0000007df29ffb90 rip = 0x00007fffff2e5800 Found by: stack scanning 69 mscoreei.dll + 0x8c01 rbp = 0x0000021d7757bc28 rsp = 0x0000007df29ffbc0 rip = 0x00007fffffed8c01 Found by: stack scanning 70 MSCOREE.DLL + 0x15a8 rbp = 0x0000021d7757bc28 rsp = 0x0000007df29ffbf0 rip = 0x00007ffffff815a8 Found by: stack scanning 71 MSCOREE.DLL + 0xb7f5 rbp = 0x0000021d7757bc28 rsp = 0x0000007df29ffc00 rip = 0x00007ffffff8b7f5 Found by: stack scanning 72 MSCOREE.DLL + 0xb75b rbp = 0x0000021d7757bc28 rsp = 0x0000007df29ffc20 rip = 0x00007ffffff8b75b Found by: stack scanning 73 clr.dll + 0xa5800 rbp = 0x0000021d7757bc28 rsp = 0x0000007df29ffc30 rip = 0x00007fffff2e5800 Found by: stack scanning 74 KERNEL32.dll + 0x154e0 rbp = 0x0000021d7757bc28 rsp = 0x0000007df29ffc50 rip = 0x00007ff8114554e0 Found by: stack scanning 75 0x7fffffed0000 rbp = 0x0000021d7757bc28 rsp = 0x0000007df29ffc58 rip = 0x00007fffffed0000 Found by: stack scanning 76 ntdll.dll + 0x485b rbp = 0x0000021d7757bc28 rsp = 0x0000007df29ffc80 rip = 0x00007ff8126a485b Found by: stack scanning 77 KERNELBASE.dll + 0x1421e0 rbp = 0x0000021d7757bc28 rsp = 0x0000007df29ffcd0 rip = 0x00007ff80fff21e0 Found by: stack scanning Loaded modules: 0x21d74a00000 - 0x21d74f59fff Photo.exe 1.10.5.1342 (main) 0x7ff8003f0000 - 0x7ff80059dfff WindowsCodecs.dll 10.0.22000.1 0x7ff801100000 - 0x7ff8016b7fff d2d1.dll 10.0.22000.120 0x7ff801940000 - 0x7ff801959fff libbmp.dll 0.0.0.0 0x7ff801cf0000 - 0x7ff801d10fff penimc2_v0400.dll 4.8.4470.0 0x7ff8020a0000 - 0x7ff8020aafff libpk.dll 0.0.0.0 0x7ff8020b0000 - 0x7ff8020bafff Serif.Requirements.dll 0.0.0.0 0x7ff8020f0000 - 0x7ff802105fff rtutils.dll 10.0.22000.376 0x7ff8021c0000 - 0x7ff802440fff msxml6.dll 6.30.22000.593 0x7ff803470000 - 0x7ff8034b3fff directxdatabasehelper.dll 10.0.22000.1 0x7ff803890000 - 0x7ff80389afff ktmw32.dll 10.0.22000.1 0x7ff8042e0000 - 0x7ff8042ecfff atlthunk.dll 10.0.22000.1 0x7ff804820000 - 0x7ff804835fff VCRUNTIME140.dll 14.20.27508.1 0x7ff8048b0000 - 0x7ff8048b9fff VERSION.dll 10.0.22000.1 0x7ff804960000 - 0x7ff80496afff VCRUNTIME140_1.dll 14.20.27508.1 0x7ff804970000 - 0x7ff804979fff prxyqry.DLL 0.0.0.0 0x7ff804f60000 - 0x7ff804fe0fff fwpuclnt.dll 10.0.22000.593 0x7ff805260000 - 0x7ff80527bfff tpcps.dll 10.0.22000.1 0x7ff805300000 - 0x7ff805309fff rasadhlp.dll 10.0.22000.1 0x7ff805610000 - 0x7ff80562afff windows.staterepositorycore.dll 10.0.22000.65 0x7ff805950000 - 0x7ff805963fff wtsapi32.dll 10.0.22000.1 0x7ff805d80000 - 0x7ff805d98fff dhcpcsvc6.DLL 10.0.22000.71 0x7ff805da0000 - 0x7ff805dc7fff srvcli.dll 10.0.22000.613 0x7ff805ff0000 - 0x7ff8062a2fff iertutil.dll 11.0.22000.593 0x7ff8062b0000 - 0x7ff80649efff urlmon.dll 11.0.22000.527 0x7ff8065a0000 - 0x7ff8066d3fff AppXDeploymentClient.dll 10.0.22000.469 0x7ff806710000 - 0x7ff80672dfff dhcpcsvc.DLL 10.0.22000.71 0x7ff806950000 - 0x7ff806982fff WINMM.dll 10.0.22000.1 0x7ff806a50000 - 0x7ff806aacfff dataexchange.dll 10.0.22000.1 0x7ff806ab0000 - 0x7ff806b18fff Oleacc.dll 7.2.22000.1 0x7ff806e80000 - 0x7ff806e8afff avrt.dll 10.0.22000.1 0x7ff8071a0000 - 0x7ff807258fff mscms.dll 10.0.22000.469 0x7ff8078e0000 - 0x7ff8079ebfff winhttp.dll 10.0.22000.1 0x7ff8079f0000 - 0x7ff8079fbfff WINNSI.DLL 10.0.22000.1 0x7ff80c5d0000 - 0x7ff80c701fff CoreMessaging.dll 10.0.22000.71 0x7ff80c9a0000 - 0x7ff80ca4bfff uxtheme.dll 10.0.22000.120 0x7ff80d050000 - 0x7ff80d087fff dxcore.dll 10.0.22000.1 0x7ff80d0a0000 - 0x7ff80d192fff dxgi.dll 10.0.22000.593 0x7ff80d1e0000 - 0x7ff80d20efff dwmapi.dll 10.0.22000.41 0x7ff80d210000 - 0x7ff80d243fff ntmarta.dll 10.0.22000.1 0x7ff80db90000 - 0x7ff80dcf5fff wintypes.dll 10.0.22000.527 0x7ff80dd00000 - 0x7ff80e567fff windows.storage.dll 10.0.22000.593 0x7ff80e7b0000 - 0x7ff80e7dcfff iphlpapi.dll 10.0.22000.282 0x7ff80e7e0000 - 0x7ff80e8c7fff DNSAPI.dll 10.0.22000.593 0x7ff80e8d0000 - 0x7ff80e8dbfff netutils.dll 10.0.22000.434 0x7ff80eaf0000 - 0x7ff80eb90fff schannel.DLL 10.0.22000.613 0x7ff80ebf0000 - 0x7ff80ec24fff rsaenh.dll 10.0.22000.282 0x7ff80ec90000 - 0x7ff80eca7fff kernel.appcore.dll 10.0.22000.71 0x7ff80eeb0000 - 0x7ff80eef1fff SSPICLI.DLL 10.0.22000.556 (WARNING: No symbols, sspicli.pdb, F6C7DF52AEF5E24AA2F136F4110BE9581) 0x7ff80f0c0000 - 0x7ff80f126fff mswsock.dll 10.0.22000.1 0x7ff80f1b0000 - 0x7ff80f1d8fff USERENV.dll 10.0.22000.1 0x7ff80f300000 - 0x7ff80f317fff CRYPTSP.dll 10.0.22000.1 0x7ff80f320000 - 0x7ff80f32bfff CRYPTBASE.dll 10.0.22000.1 0x7ff80f360000 - 0x7ff80f371fff MSASN1.dll 10.0.22000.1 0x7ff80f3d0000 - 0x7ff80f432fff WINSTA.dll 10.0.22000.1 0x7ff80f480000 - 0x7ff80f4b6fff NTASN1.dll 10.0.22000.1 0x7ff80f4c0000 - 0x7ff80f4e7fff ncrypt.dll 10.0.22000.1 0x7ff80f4f0000 - 0x7ff80f516fff bcrypt.dll 10.0.22000.1 0x7ff80f7e0000 - 0x7ff80f80bfff DEVOBJ.dll 10.0.22000.1 0x7ff80f810000 - 0x7ff80f85bfff cfgmgr32.dll 10.0.22000.1 0x7ff80f8a0000 - 0x7ff80f8b2fff UMPDC.dll 10.0.22000.1 0x7ff80f9b0000 - 0x7ff80f9fcfff powrprof.dll 10.0.22000.1 0x7ff80fa00000 - 0x7ff80faa1fff sxs.dll 10.0.22000.1 0x7ff80fac0000 - 0x7ff80fae0fff profapi.dll 10.0.22000.1 0x7ff80fb90000 - 0x7ff80fbb5fff win32u.dll 10.0.22000.613 0x7ff80fc80000 - 0x7ff80fd1cfff msvcp_win.dll 10.0.22000.1 0x7ff80fd20000 - 0x7ff80fd86fff WINTRUST.dll 10.0.22000.527 0x7ff80fd90000 - 0x7ff80fea1fff gdi32full.dll 10.0.22000.527 0x7ff80feb0000 - 0x7ff810223fff KERNELBASE.dll 10.0.22000.613 (WARNING: No symbols, kernelbase.pdb, 3D328B15D7D4599654C81339376BB8A81) 0x7ff810230000 - 0x7ff8102aefff bcryptPrimitives.dll 10.0.22000.376 0x7ff8102b0000 - 0x7ff8103c0fff ucrtbase.dll 10.0.22000.1 (WARNING: No symbols, ucrtbase.pdb, D2AA260C8E49E2C7E9863A55E3BA5C9A1) 0x7ff8103d0000 - 0x7ff810531fff CRYPT32.dll 10.0.22000.348 0x7ff810540000 - 0x7ff810ceefff SHELL32.dll 10.0.22000.593 0x7ff810eb0000 - 0x7ff81131bfff SETUPAPI.dll 10.0.22000.469 0x7ff811320000 - 0x7ff811350fff IMM32.DLL 10.0.22000.1 0x7ff811360000 - 0x7ff811402fff msvcrt.dll 7.0.22000.1 0x7ff811410000 - 0x7ff811438fff GDI32.dll 10.0.22000.1 0x7ff811440000 - 0x7ff8114fcfff KERNEL32.dll 10.0.22000.613 (WARNING: No symbols, kernel32.pdb, DC094362EEB8DA89986E90A2096ACE281) 0x7ff811500000 - 0x7ff81161ffff RPCRT4.dll 10.0.22000.613 0x7ff811620000 - 0x7ff811997fff combase.dll 10.0.22000.527 (WARNING: No symbols, combase.pdb, 2833CB316D2EC5E6D8BC5B5D0D35452F1) 0x7ff811a40000 - 0x7ff811b29fff SHCORE.dll 10.0.22000.613 0x7ff811cd0000 - 0x7ff811da5fff OLEAUT32.dll 10.0.22000.1 0x7ff811e20000 - 0x7ff811e28fff NSI.dll 10.0.22000.1 0x7ff811e30000 - 0x7ff811fdbfff USER32.dll 10.0.22000.282 0x7ff812040000 - 0x7ff812047fff psapi.dll 10.0.22000.1 0x7ff812050000 - 0x7ff8120fdfff ADVAPI32.dll 10.0.22000.434 0x7ff812100000 - 0x7ff8121aefff clbcatq.dll 2001.12.10941.16384 0x7ff8121b0000 - 0x7ff81221efff WS2_32.dll 10.0.22000.1 0x7ff812220000 - 0x7ff8123b9fff ole32.dll 10.0.22000.120 0x7ff8123c0000 - 0x7ff812415fff WLDAP32.dll 10.0.22000.1 0x7ff812420000 - 0x7ff81247cfff SHLWAPI.dll 10.0.22000.1 0x7ff812480000 - 0x7ff81251dfff sechost.dll 10.0.22000.556 0x7ff812540000 - 0x7ff81265dfff MSCTF.dll 10.0.22000.527 0x7ff8126a0000 - 0x7ff8128a8fff ntdll.dll 10.0.22000.527 (WARNING: No symbols, ntdll.pdb, D522F52AE48D7166E35F4FB492B6398B1) 0x7fff58810000 - 0x7fff58c10fff Windows.UI.ni.dll 10.0.10011.16384 0x7fff592a0000 - 0x7fff597bafff igdrcl64.dll 23.20.100.9621 0x7fff597c0000 - 0x7fff59bc3fff D3DCOMPILER_47.dll 6.3.9600.16384 0x7fff59bd0000 - 0x7fff5a47afff System.Xml.ni.dll 4.8.4161.0 0x7fff5a480000 - 0x7fff5bba9fff PresentationFramework.ni.dll 4.8.4470.0 0x7fff5bbb0000 - 0x7fff5ca0cfff PresentationCore.ni.dll 4.8.4470.0 0x7fff5ca10000 - 0x7fff5f6c4fff librenderer.dll 0.0.0.0 0x7fff5f6d0000 - 0x7fff62796fff libraster.dll 0.0.0.0 (WARNING: No symbols, libraster.pdb, BC3768CB28B340FDBE348D7B203CC3FB1) 0x7fff627a0000 - 0x7fff67721fff librastertools.dll 0.0.0.0 0x7fff67730000 - 0x7fff79b24fff libpersona.dll 0.0.0.0 0x7fff81a80000 - 0x7fff8375dfff liboscar.dll 0.0.0.0 0x7fff83830000 - 0x7fff83d3efff WindowsBase.ni.dll 4.8.4470.0 0x7fff88e70000 - 0x7fff89064fff System.Drawing.ni.dll 4.8.4395.0 0x7fff89170000 - 0x7fff89530fff Newtonsoft.Json.ni.dll 11.0.1.21818 0x7fff8b480000 - 0x7fff8b8bcfff pdflib.dll 9.3.1.0 0x7fff8b8c0000 - 0x7fff8bdb5fff libicu.dll 0.0.0.0 0x7fff8bdc0000 - 0x7fff8c79bfff libpdfimport.dll 0.0.0.0 0x7fff8c7a0000 - 0x7fff8d5e3fff libaffinity.dll 0.0.0.0 0x7fff8d5f0000 - 0x7fff91054fff Serif.Interop.Persona.ni.dll 0.0.0.0 0x7fff91060000 - 0x7fff929a7fff Serif.Affinity.ni.dll 1.10.5.1342 0x7fffa1e50000 - 0x7fffa1ff5fff d3d9.dll 10.0.22000.120 0x7fffa2000000 - 0x7fffa211efff PresentationNative_v0400.dll 4.8.4470.0 0x7fffa2120000 - 0x7fffa21b9fff MSVCP140_CLR0400.dll 14.10.25028.0 0x7fffa21f0000 - 0x7fffa2533fff System.Runtime.Serialization.ni.dll 4.8.4455.0 0x7fffa2540000 - 0x7fffa2aa8fff libpdfium.dll 2.10.2.0 0x7fffa2ab0000 - 0x7fffa5b09fff Serif.Interop.Persona.dll 0.0.0.0 0x7fffa6e50000 - 0x7fffa72bafff libStory.dll 0.0.0.0 0x7fffa72c0000 - 0x7fffa7754fff libmetadata.dll 0.0.0.0 0x7fffad320000 - 0x7fffad596fff System.Xaml.ni.dll 4.8.4470.0 0x7fffae1d0000 - 0x7fffae335fff System.Management.ni.dll 4.8.4435.0 0x7fffae600000 - 0x7fffaeb14fff libkernel.dll 0.0.0.0 0x7fffaeb20000 - 0x7fffaf594fff System.Core.ni.dll 4.8.4470.0 0x7fffaf5a0000 - 0x7fffb0210fff System.ni.dll 4.8.4488.0 0x7fffb1290000 - 0x7fffb1493fff D3D12Core.dll 10.0.22000.120 0x7fffb15a0000 - 0x7fffb1883fff libpsd.dll 0.0.0.0 0x7fffb3770000 - 0x7fffb3897fff Serif.DirectX.dll 0.0.0.0 0x7fffb3e00000 - 0x7fffb3efcfff igdfcl64.dll 27.20.100.9621 0x7fffb4290000 - 0x7fffb43a2fff rasapi32.dll 10.0.22000.593 0x7fffb4470000 - 0x7fffb451bfff UIAutomationTypes.ni.dll 4.8.4470.0 0x7fffb4ab0000 - 0x7fffb4b4cfff PresentationFramework.Aero2.ni.dll 4.8.4161.0 0x7fffb4b50000 - 0x7fffb4c46fff System.ServiceModel.Internals.ni.dll 4.8.4455.0 0x7fffb4ea0000 - 0x7fffb50adfff Serif.Windows.ni.dll 1.10.5.1342 0x7fffbcef0000 - 0x7fffbcf8afff WINSPOOL.DRV 10.0.22000.348 0x7fffd1190000 - 0x7fffd1232fff System.Net.Http.ni.dll 4.8.4161.0 0x7fffd7560000 - 0x7fffd7692fff System.Configuration.ni.dll 4.8.4341.0 0x7fffdc370000 - 0x7fffdc7adfff UIAutomationCore.dll 7.2.22000.1 0x7fffe0780000 - 0x7fffe07c1fff MLANG.DLL 10.0.22000.1 0x7fffe0880000 - 0x7fffe0a32fff gdiplus.dll 10.0.22000.434 0x7fffe2cf0000 - 0x7fffe2d40fff CONCRT140.dll 14.20.27508.1 0x7fffe2d50000 - 0x7fffe2dfafff libidmlimport.dll 0.0.0.0 0x7fffe2e00000 - 0x7fffe2f3ffff libxmp.dll 0.0.0.0 0x7fffe3040000 - 0x7fffe30d6fff libheif.dll 0.0.0.0 0x7fffe30e0000 - 0x7fffe35d7fff Photo.ni.exe 1.10.5.1342 0x7fffe3bd0000 - 0x7fffe3c03fff RASMAN.DLL 10.0.22000.593 0x7fffe58b0000 - 0x7fffe592afff Serif.Win32.ni.dll 0.0.0.0 0x7fffe5980000 - 0x7fffe59d0fff Backtrace.ni.dll 2.1.9.0 0x7fffe5dc0000 - 0x7fffe5e5efff libnetwork.dll 0.0.0.0 0x7fffe5e60000 - 0x7fffe5f28fff libocio.dll 0.0.0.0 0x7fffe5f30000 - 0x7fffe5f99fff Ninput.dll 10.0.22000.1 0x7fffe61a0000 - 0x7fffe6267fff twinapi.dll 10.0.22000.132 0x7fffee410000 - 0x7fffee53cfff textinputframework.dll 10.0.22000.282 0x7fffeeeb0000 - 0x7fffeef48fff MSVCP140.dll 14.20.27508.1 0x7fffef100000 - 0x7fffef123fff msctfui.dll 10.0.22000.120 0x7fffef130000 - 0x7fffef2f6fff libgeometry.dll 0.0.0.0 0x7fffef820000 - 0x7fffef8cdfff TextShaping.dll 0.0.0.0 0x7fffefaa0000 - 0x7fffefcfefff DWrite.dll 10.0.22000.258 0x7fffefd00000 - 0x7fffefd11fff Accessibility.ni.dll 4.8.4161.0 0x7fffefe70000 - 0x7fffefe8cfff OpenCL.dll 3.0.1.0 0x7ffff0420000 - 0x7ffff0616fff wpfgfx_v0400.dll 4.8.4470.0 0x7ffff0620000 - 0x7ffff3397fff igc64.dll 27.20.100.9621 0x7ffff3590000 - 0x7ffff38c0fff igdgmm64.dll 27.20.100.9621 0x7ffff38d0000 - 0x7ffff4a67fff igd10iumd64.dll 27.20.100.9621 0x7ffff4ea0000 - 0x7ffff4f3efff ActXPrxy.dll 10.0.22000.71 0x7ffff4f40000 - 0x7ffff502ffff Windows.ApplicationModel.dll 10.0.22000.593 0x7ffff66f0000 - 0x7ffff6a5cfff CoreUIComponents.dll 10.0.22000.132 0x7ffff6a60000 - 0x7ffff6c78fff dcomp.dll 10.0.22000.348 0x7ffff6df0000 - 0x7ffff6e33fff icm32.dll 10.0.22000.469 0x7ffff6e70000 - 0x7ffff6e74fff System.Runtime.InteropServices.WindowsRuntime.ni.dll 4.8.4161.0 0x7ffff7a90000 - 0x7ffff7ab2fff UIAutomationProvider.ni.dll 4.8.4470.0 0x7ffff7ac0000 - 0x7ffff7ae4fff SMDiagnostics.ni.dll 4.8.4455.0 0x7ffff7af0000 - 0x7ffff7b18fff libjbig2dec.dll 0.0.0.0 0x7ffff7b20000 - 0x7ffff7bd2fff liblf.dll 0.0.0.0 0x7ffff7c50000 - 0x7ffff7cd1fff wbemcomn.dll 10.0.22000.1 0x7ffff8d10000 - 0x7ffff8d58fff WindowsCodecsExt.dll 10.0.22000.1 0x7ffff92e0000 - 0x7ffff92f8fff USP10.dll 10.0.22000.1 0x7ffff9300000 - 0x7ffff9333fff libcrashpad.dll 0.0.0.0 0x7ffff9340000 - 0x7ffff93fcfff libhunspell.dll 1.4.0.0 0x7ffff94f0000 - 0x7ffff9504fff mskeyprotect.dll 10.0.22000.1 0x7ffff96a0000 - 0x7ffff96e3fff wisp.dll 10.0.22000.1 0x7ffff9910000 - 0x7ffff9931fff d3d12.dll 10.0.22000.120 0x7ffff9940000 - 0x7ffff9973fff Serif.Win32.dll 0.0.0.0 0x7ffff9a60000 - 0x7ffff9a86fff ncryptsslp.dll 10.0.22000.1 0x7ffff9ca0000 - 0x7ffff9d1afff MpOav.dll 4.18.2203.5 0x7ffff9d20000 - 0x7ffff9d44fff amsi.dll 10.0.22000.593 0x7ffff9de0000 - 0x7ffffa045fff twinapi.appcore.dll 10.0.22000.593 0x7ffffa780000 - 0x7ffffa7a3fff wmiutils.dll 10.0.22000.1 0x7ffffbad0000 - 0x7ffffbafffff wminet_utils.dll 4.8.4161.0 0x7ffffbe30000 - 0x7ffffbe3bfff Secur32.dll 10.0.22000.1 0x7ffffbe70000 - 0x7ffffc0effff d3d11.dll 10.0.22000.527 0x7ffffd1a0000 - 0x7ffffd2eefff clrjit.dll 4.8.4470.0 0x7ffffd910000 - 0x7ffffef0ffff mscorlib.ni.dll 4.8.4470.0 0x7fffff140000 - 0x7fffff1fcfff ucrtbase_clr0400.dll 14.10.25028.0 0x7fffff220000 - 0x7fffff235fff VCRUNTIME140_CLR0400.dll 14.10.25028.0 0x7fffff240000 - 0x7fffffd00fff clr.dll 4.8.4470.0 (WARNING: No symbols, clr.pdb, A3302A186051467992E54258A7B448B62) 0x7fffffed0000 - 0x7ffffff79fff mscoreei.dll 4.8.4341.0 (WARNING: No symbols, mscoreei.pdb, 2F66A42BF9084505B836581E2665AA482) 0x7ffffff80000 - 0x7ffffffe6fff MSCOREE.DLL 10.0.22000.1 (WARNING: No symbols, mscoree.pdb, 502934D388E773C68A1A1713E589258C1) dlutch22 1 Quote ☛ Affinity Designer 1.10.8 ◆ Affinity Photo 1.10.8 ◆ Affinity Publisher 1.10.8 ◆ OSX El Capitan ☛ Affinity V2.3 apps ◆ MacOS Sonoma 14.2 ◆ iPad OS 17.2
dlutch22 Posted April 13, 2022 Author Posted April 13, 2022 Yes, changing to and from the Default Intel Plus Graphics to Intel Plus Graphics and WARP solved the issue of crashing upon "Open". This is encouraging to me as a potential Affinity customer to know that its community forum is helpful, knowledgeable, and responsive. Thank you, v_kyr! RichardMH and v_kyr 2 Quote
atollis Posted October 23, 2023 Posted October 23, 2023 I had a similar issue in Oct 2023 and disabling this fixed it. - "Hardware Acceleration: Enable OpenCl compute acceleration" Quote
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