Actual Size zoom level is incorrect on external retina display (Studio Display)

[snowhydra]

Hi, i've been enjoying affinity publisher.

However the zoom level "Actual Size" does not work correctly when using an external display such as Studio Display, LG 5K, or Pro Display XDR.

 

I have a document set at 8.5" x 11", a standard letter size.

I select Zoom -> Actual Size (cmd-8) and I assume it should show my document at actual size 8.5" x 11" --but it shows the document much too big on my Studio Display. I assume it's the same problem on any other external retina display.

 

I am using:

MacBook Pro 16" M1 Max

Studio Display 27"

Affinity Publisher 1.10.5

macOS 12.3.1

 

Repro steps:

1. Create a document using a built-in size template such as 8.5x11.

2. On the internal MacBook screen, press cmd-8. Compare the size to real-life size.

3. Move Affinity Publisher to the external display, such as Studio Display. Press cmd-8. Compare the size to real-size.

4. Change scaling settings of external display. Observe that Affinity Publisher does not update to match real-size to fit.

[Callum]

Hi SnowHydra,

Welcome to the forums

I can't seem to replicate this with my LG display here, what scaling settings are you using in your Mac OS preferences?

Thanks
C

[snowhydra]

Hi Callum, thanks for the quick reply!

On my macbook display I am using the "More Space" scaling setting.

On my studio display I am using the "Default" scaling setting.

I also had the document open on my macbook first, and then connected the Studio Display. However, even restarting Affinity Publisher can't get "Actual Size" to work correctly. I am using Extended Displays. I've also tried clamshell mode, but still the scaling is incorrect

I've tried all the different scaling settings on the studio display, however unfortunately none of them display my 8.5x11 document properly.