DigitalVisuals Posted March 10, 2022 Share Posted March 10, 2022 (edited) The first test with the 1.10.5 update creates a freeze of AP. terminated only by task manager. The beta has not this problem at all. This is thew same prblem what you have before. So its not working. also the is no error report made. Have test this also from Designer out , and also the AP is freezed up. Designer it self is working. brush 1_10_5.wmv Edited March 10, 2022 by Studio97Visuals after desinger test Quote Windows 11 (Home)-build: 23H2- build 22631.2715 - 64 bits. 11e generatie Intel(R) Core(TM) i7-11700K @ 32,60GHz. Ram: 80 GB DDR4 -3200 Mhz- 32" breedbeeld Gpu: Inno3d Geforce 3060 -12GB OC-studiodriver: 555-85 - XP-Pen star03 - mastodon.nl /@digitalvisuals - Social network: digitalvisuals.nl Affinity Photo2.5.2 - Designer 2.5.2- Publisher 1.10 - ArtRage 6 - Lumina Aurora - ArtRage. Link to comment Share on other sites More sharing options...
DigitalVisuals Posted March 10, 2022 Author Share Posted March 10, 2022 have done a test with OpenCL at OFF, then there is no freeze but slow working. Quote Windows 11 (Home)-build: 23H2- build 22631.2715 - 64 bits. 11e generatie Intel(R) Core(TM) i7-11700K @ 32,60GHz. Ram: 80 GB DDR4 -3200 Mhz- 32" breedbeeld Gpu: Inno3d Geforce 3060 -12GB OC-studiodriver: 555-85 - XP-Pen star03 - mastodon.nl /@digitalvisuals - Social network: digitalvisuals.nl Affinity Photo2.5.2 - Designer 2.5.2- Publisher 1.10 - ArtRage 6 - Lumina Aurora - ArtRage. Link to comment Share on other sites More sharing options...
Staff NathanC Posted March 10, 2022 Staff Share Posted March 10, 2022 Hi @Studio97Visuals Could you please upload your video to the below dropbox as unfortunately it's not opening on the attachment. https://www.dropbox.com/request/33bY9RkcmRVh8Ai9hSs4 does publisher crash or just hang? Quote Link to comment Share on other sites More sharing options...
DigitalVisuals Posted March 10, 2022 Author Share Posted March 10, 2022 6 minutes ago, NathanC said: Hi @Studio97Visuals Could you please upload your video to the below dropbox as unfortunately it's not opening on the attachment. https://www.dropbox.com/request/33bY9RkcmRVh8Ai9hSs4 does publisher crash or just hang? Done..! Its only Photo! Quote Windows 11 (Home)-build: 23H2- build 22631.2715 - 64 bits. 11e generatie Intel(R) Core(TM) i7-11700K @ 32,60GHz. Ram: 80 GB DDR4 -3200 Mhz- 32" breedbeeld Gpu: Inno3d Geforce 3060 -12GB OC-studiodriver: 555-85 - XP-Pen star03 - mastodon.nl /@digitalvisuals - Social network: digitalvisuals.nl Affinity Photo2.5.2 - Designer 2.5.2- Publisher 1.10 - ArtRage 6 - Lumina Aurora - ArtRage. Link to comment Share on other sites More sharing options...
Staff NathanC Posted March 10, 2022 Staff Share Posted March 10, 2022 Could you amend your Performance Preferences Renderer to use WARP, if this doesn't have an impact could you also change the video quality to Nearest Neighbour. When you are experiencing the freeze how long does this last for? Quote Link to comment Share on other sites More sharing options...
DigitalVisuals Posted March 10, 2022 Author Share Posted March 10, 2022 2 hours ago, NathanC said: Could you amend your Performance Preferences Renderer to use WARP, if this doesn't have an impact could you also change the video quality to Nearest Neighbour. When you are experiencing the freeze how long does this last for? Well after changed the rendering to warp and opecl off it was freeze up. Then have changed video to nearest Neighbour, that gives some better results. After testing some more the settings on the picture are working at the moment for me. I will test this further and come back to it. Thanks harry Quote Windows 11 (Home)-build: 23H2- build 22631.2715 - 64 bits. 11e generatie Intel(R) Core(TM) i7-11700K @ 32,60GHz. Ram: 80 GB DDR4 -3200 Mhz- 32" breedbeeld Gpu: Inno3d Geforce 3060 -12GB OC-studiodriver: 555-85 - XP-Pen star03 - mastodon.nl /@digitalvisuals - Social network: digitalvisuals.nl Affinity Photo2.5.2 - Designer 2.5.2- Publisher 1.10 - ArtRage 6 - Lumina Aurora - ArtRage. Link to comment Share on other sites More sharing options...
DigitalVisuals Posted March 10, 2022 Author Share Posted March 10, 2022 Oke, I think the problem of freez is when I use the mask tool then the whole app stops working. The strange thing is that I have no problem with the same file in the beta 1.10.5.13xx with the settings you see on the picture Quote Windows 11 (Home)-build: 23H2- build 22631.2715 - 64 bits. 11e generatie Intel(R) Core(TM) i7-11700K @ 32,60GHz. Ram: 80 GB DDR4 -3200 Mhz- 32" breedbeeld Gpu: Inno3d Geforce 3060 -12GB OC-studiodriver: 555-85 - XP-Pen star03 - mastodon.nl /@digitalvisuals - Social network: digitalvisuals.nl Affinity Photo2.5.2 - Designer 2.5.2- Publisher 1.10 - ArtRage 6 - Lumina Aurora - ArtRage. Link to comment Share on other sites More sharing options...
Staff NathanC Posted March 10, 2022 Staff Share Posted March 10, 2022 Could you provide us with the file you're working with as an attachment or to the below dropbox link, we'll see if we can re-create the issue. https://www.dropbox.com/request/33bY9RkcmRVh8Ai9hSs4 Quote Link to comment Share on other sites More sharing options...
DigitalVisuals Posted March 10, 2022 Author Share Posted March 10, 2022 19 minutes ago, NathanC said: Could you provide us with the file you're working with as an attachment or to the below dropbox link, we'll see if we can re-create the issue. https://www.dropbox.com/request/33bY9RkcmRVh8Ai9hSs4 I had no AP from it, but the file I uploaded has the same problems. This is a AP file. Quote Windows 11 (Home)-build: 23H2- build 22631.2715 - 64 bits. 11e generatie Intel(R) Core(TM) i7-11700K @ 32,60GHz. Ram: 80 GB DDR4 -3200 Mhz- 32" breedbeeld Gpu: Inno3d Geforce 3060 -12GB OC-studiodriver: 555-85 - XP-Pen star03 - mastodon.nl /@digitalvisuals - Social network: digitalvisuals.nl Affinity Photo2.5.2 - Designer 2.5.2- Publisher 1.10 - ArtRage 6 - Lumina Aurora - ArtRage. Link to comment Share on other sites More sharing options...
DigitalVisuals Posted March 10, 2022 Author Share Posted March 10, 2022 With these settings I could made a picture , but AP is slow loading the same as 1.0.4 If I set this to the beta 1.10.5 with is loading fast, rendering GPU and openCL on. Quote Windows 11 (Home)-build: 23H2- build 22631.2715 - 64 bits. 11e generatie Intel(R) Core(TM) i7-11700K @ 32,60GHz. Ram: 80 GB DDR4 -3200 Mhz- 32" breedbeeld Gpu: Inno3d Geforce 3060 -12GB OC-studiodriver: 555-85 - XP-Pen star03 - mastodon.nl /@digitalvisuals - Social network: digitalvisuals.nl Affinity Photo2.5.2 - Designer 2.5.2- Publisher 1.10 - ArtRage 6 - Lumina Aurora - ArtRage. Link to comment Share on other sites More sharing options...
Staff NathanC Posted March 11, 2022 Staff Share Posted March 11, 2022 Could you try the below on the release version of Photo to revert the application to its default settings. 1. Press Win + R and enter %APPDATA% and navigate to the 'Affinity' Folder. 2. Right click the Photo folder and compress the folder to a ZIP to create a backup. 3. On the application shortcut, click once onto the shortcut, hold down control and right click > open the application whilst still holding down control. 4. This will prompt a new menu 'Clear User Data' with three boxes ticked, press the 'Clear' at the bottom right hand corner. 5. Load the application back up and confirm if this has resolved the issue. Quote Link to comment Share on other sites More sharing options...
DigitalVisuals Posted March 11, 2022 Author Share Posted March 11, 2022 33 minutes ago, NathanC said: Could you try the below on the release version of Photo to revert the application to its default settings. 1. Press Win + R and enter %APPDATA% and navigate to the 'Affinity' Folder. 2. Right click the Photo folder and compress the folder to a ZIP to create a backup. 3. On the application shortcut, click once onto the shortcut, hold down control and right click > open the application whilst still holding down control. 4. This will prompt a new menu 'Clear User Data' with three boxes ticked, press the 'Clear' at the bottom right hand corner. 5. Load the application back up and confirm if this has resolved the issue. After clear, tryed again with image, on the mask app hangs up! Brushes is no problem Quote Windows 11 (Home)-build: 23H2- build 22631.2715 - 64 bits. 11e generatie Intel(R) Core(TM) i7-11700K @ 32,60GHz. Ram: 80 GB DDR4 -3200 Mhz- 32" breedbeeld Gpu: Inno3d Geforce 3060 -12GB OC-studiodriver: 555-85 - XP-Pen star03 - mastodon.nl /@digitalvisuals - Social network: digitalvisuals.nl Affinity Photo2.5.2 - Designer 2.5.2- Publisher 1.10 - ArtRage 6 - Lumina Aurora - ArtRage. Link to comment Share on other sites More sharing options...
DigitalVisuals Posted March 11, 2022 Author Share Posted March 11, 2022 After set OpenCL to OFF the mask is working for me. So for now I hope it will stay working. Thanks for help so far. Harry. Quote Windows 11 (Home)-build: 23H2- build 22631.2715 - 64 bits. 11e generatie Intel(R) Core(TM) i7-11700K @ 32,60GHz. Ram: 80 GB DDR4 -3200 Mhz- 32" breedbeeld Gpu: Inno3d Geforce 3060 -12GB OC-studiodriver: 555-85 - XP-Pen star03 - mastodon.nl /@digitalvisuals - Social network: digitalvisuals.nl Affinity Photo2.5.2 - Designer 2.5.2- Publisher 1.10 - ArtRage 6 - Lumina Aurora - ArtRage. Link to comment Share on other sites More sharing options...
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