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Artifacts on Export


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Firstly, apologies for reporting this on the Windows Bug Report: I was searching for information on the artifacts I've been finding.

It is a recent occurrence, I'm getting the same lines appearing on an exported image. They appear to be random: subsequent exports have lines in different places. I may have traced the fault to the Recolour Adjustment layer - remove the Recolour and the export lines do not appear.

Details: iMac (Retina 5K, 27-inch, Late 2015), running OS 12.2.1. Using Affinity Photo 1.10.4

2022-02-11-0001.jpg.402f34a2df7ec9b830e4acf828cb5180.jpg

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Hi @BiffBrown,

Sorry to see you're having trouble!

As recommended in the thread you have linked here, have you tried disabling Hardware Acceleration within the Affinity app and then try exporting once again?

To disable this, please navigate to Affinity Photo > Preferences > Performance and untick Hardware Acceleration at the bottom of this dialog.

Restart the app as prompted and try exporting once again - does this resolve the issue for you please? :)

Please note -

I am currently out of the office for a short while whilst recovering from surgery (nothing serious!), therefore will not be available on the Forums during this time.

Should you require a response from the team in a thread I have previously replied in - please Create a New Thread and our team will be sure to reply as soon as possible.

Many thanks!

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