Jump to content
You must now use your email address to sign in [click for more info] ×

Masking is disappearing while refining the Picture.


TheFiMo

Recommended Posts

  • Staff

Hi @TheFiMo,

Welcome to the Affinity Forums :)

Sorry to see you're having trouble! I've tried replicating this here on our M1 MacBook Air and I've thus far been unable to reproduce this issue.

Could you please provide a copy of the image used in your screen recording? I would like to see if this is part of the recipe.

Secondly, can you please navigate to Affinity Photo > Preferences > Performance and provide a screenshot of your settings here for me?

Many thanks in advance!

Link to comment
Share on other sites

  • Staff

Thanks for the RAW files provided!

Can you please try unticking Hardware Acceleration at the bottom of the Performance dialog, restart the app as prompted and try refining your selection once again - does this stop the 'square' issue from appearing please?

12 hours ago, TheFiMo said:

came across this. seems to be a known issue. I cannot load the beta tho, since I downloaded affinity for my current Mac on the App Store. 

I can confirm this is a known issue as mentioned, however you certainly can use the Affinity beta when downloading the app from the Mac App Store!

Please download the beta from the below link and install this alongside your retail version, so that you have 2 versions of Affinity installed at once -

Please do let me know how you get on with the beta :)

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

Loading...
×
×
  • Create New...

Important Information

Terms of Use | Privacy Policy | Guidelines | We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.