Cannot view complete image on screen

[eweezy805]

Good morning, 

I been struggling to figure out why, I can only see a small portion of my image on the canvas, despite my efforts to resize both the canvas and/or the document.  Each time I try to place a saved image on the canvas, only a small portion of the image is visible.  When I use the tool to drag and resize the image, the image disappears.  Can someone help me or point me to a video on this subject please?   Below is a snip of my issue

 

Here is another.  Roughly 75% of my image is displayed on screen.  Using the blue rectangle, when I try to resize so that 100% of the image is displayed on screen, then the whole image disappears.     Does anyone know what causes this?  

Edited December 26, 2021 by eweezy805

[v_kyr]

Hello and welcome!

When you placed the image, did you clicked and dragged to size it during the place operation? - Show up the layers panel, select the image layer, use the move tool and resize the image with the usually shown bounding-box handles. Or select the image layer, convert to pixels and use the transform panel and type in the pixel height/weight values your image initially had.

[GarryP]

Alternatively to the advice above, this could be a graphics driver and/or hardware acceleration issue.
Make sure your drivers are up-to-date and if that doesn’t fix it try disabling hardware acceleration via Preferences / Performance.
If that doesn’t fix it, please give us a screen-grab showing your Preferences / Performance dialog.