OldMightyFriendlyGamer Posted December 20, 2021 Share Posted December 20, 2021 (edited) When trying to save files that are beyond 2GB in size the application fails to save it initially. After hitting save - the application will show the save bar run through completely and immediately restart the save bar which travels to about half at which point the application hangs and crashes. It leaves behind .afphoto file. Luckily so far, the application offers an unnamed recovery file and i can save the file without error. I can reproduce the error by simply copying multiple layers and saving the file after. BUT it doesn't happen every time just every once so often. Like every 3rd or 4th save. Its really annoying. The files i am working on usually are around 100million pixel in size - so something like 8k x 12k and uses around 20 layers max usually. And don't blame a D&D Nerd making battlemaps for it large_file_save_crash.mp4 Edited December 20, 2021 by OldMightyFriendlyGamer added windows event viewer info image Quote Link to comment Share on other sites More sharing options...
OldMightyFriendlyGamer Posted December 23, 2021 Author Share Posted December 23, 2021 I did some curious testing - and so far it seems that the bug doesn't happen when i start saving it as a new file every time. Quote Link to comment Share on other sites More sharing options...
Staff Callum Posted January 5, 2022 Staff Share Posted January 5, 2022 Hi OldMightyFriendlyGamer, Welcome to the forums It sounds like we might need to get a copy of the file to investigate this issue if possible could you upload it to our secure dropbox using the link I sent you via PM. Thanks C Quote Please tag me using @ in your reply so I can be sure to respond ASAP. Link to comment Share on other sites More sharing options...
Frandango Posted April 17, 2022 Share Posted April 17, 2022 Yes I am also getting this when saving larger files . Its intermittent and locks the application when saving as native afphoto file. This is with a 3gb file and it doesn't happen every time. so today I was going to modify and crop a file and so I opened and saved as a new working file and did some mods and thought I would resave as the older file as the mods benefitted that file before I went to crop the working one . The save to the older file worked and then I tried saving to the new working file and the whole thing locked . Quote Link to comment Share on other sites More sharing options...
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