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Posted

Hallo zusammen.

Beim öffnen des Programs zeit sich die Fehlermeldung (siehe Bild)

Ich habe das Programm nun mehrmals Deinstallier und Installiert auch als Administrator.

Auch schon mit dem Windows Deinstallierer. Da fehlte mir einfach der richtige zahlen code. Da nur der vom  Affinity Photo dabei war.

Gefolgt bin ich der Wegleitung von (Fehler beim Setup/ By Irm, 30. Novemer 2019)

Ich hofffe jemand von euch kann mir helfen.

Liebe Grüsse aus der Schweiz

 

Fehlermeldung.png

Setup.log SetupUI.log

Posted

Welcome to the Serif Affinity forums.

I would try the Microsoft Uninstall Troubleshooter mentioned in this FAQ:

Quote

Uninstall any previous versions of the software first using Microsoft's Uninstall Troubleshooter app (some errors have been caused by the installer being unable to remove the previous version)

 

-- Walt
Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases
PC:
    Desktop:  Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 

    Laptop:  Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU.
    Laptop 2: Windows 11 Pro 24H2,  16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU
iPad:  iPad Pro M1, 12.9": iPadOS 18.3, Apple Pencil 2, Magic Keyboard 
Mac:  2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.0.1

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