Filipa S. Posted November 18, 2021 Posted November 18, 2021 Hi, Affinity designer is crashing after 2 or 3 minutes after a project is opened. I searched through the forum for related topics and none of the threads I found helped me. I updated my computer's OS; uninstalled affinity designer and installed it again; I even uninstalled my wacom tablet... Still crashes. Can someone help me, please? I really need the program to work, my job depends on it. I'm attatching the crash report... Thank you in advance! Affinity Designer CRASH.rtf Quote
v_kyr Posted November 18, 2021 Posted November 18, 2021 Hello and welcome to the forum! Looks like you are using Designer v1.10.4 on macOS 12.0.1 Monterey and the app crashes there during some rasterization process. - You can give the Affinity Designer Customer Beta (1.10.5.1) version a try, in order to see if it behaves better on macOS Monterey. Quote ☛ Affinity Designer 1.10.8 ◆ Affinity Photo 1.10.8 ◆ Affinity Publisher 1.10.8 ◆ OSX El Capitan ☛ Affinity V2.3 apps ◆ MacOS Sonoma 14.2 ◆ iPad OS 17.2
Staff Pauls Posted November 18, 2021 Staff Posted November 18, 2021 @Filipa S.Can you also upload the file here please Quote
Filipa S. Posted November 18, 2021 Author Posted November 18, 2021 Thank you @Pauls, I already sent the file. @v_kyr, thank you. I will try the beta version, but this problem was already happening with mac OS Catalina... Quote
Staff Pauls Posted November 18, 2021 Staff Posted November 18, 2021 Can you confirm what your preferences, perfomance settings are for Display and Hardware acceleration. Screenshot preferably. Quote
Staff Pauls Posted November 18, 2021 Staff Posted November 18, 2021 Please turn off metal acceleration and see if that makes a difference. The file has been open on my machine for some time now. If that doesnt make a difference try switching the display setting to one of the other options Quote
Staff Pauls Posted November 18, 2021 Staff Posted November 18, 2021 The view quality setting may also make a difference you can also try setting that to neighest neighbor Quote
Filipa S. Posted November 18, 2021 Author Posted November 18, 2021 I will give that a try, thanks. I'm using Publisher to work on that file and it only crashed once. Which means I'm beeing able to do some work. Quote
Filipa S. Posted November 18, 2021 Author Posted November 18, 2021 So far, so good. Thank you very much for your support. Have a nice day. Pauls 1 Quote
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