GavinW Posted November 17, 2021 Posted November 17, 2021 I recently started using Affinity, and had it licensed for about a month - then it suddenly stopped working two days ago - the splash screen appears for about ten seconds, and then it just closes down. All my drivers are up to date and I've no other software that's reported in the FAQ to conflict with Affinity. The only change I'm aware of was an update from Da Vinci Resolve 16 to 17, which I completely uninstalled and restarted the machine - to no benefit. Does anyone have any suggestions, please? Ta, Gavin 7cf82a1f-88e2-4bfe-9d89-a6b730bc7b35.dmp Quote
Komatös Posted November 17, 2021 Posted November 17, 2021 Hello and welcome to the forums, @GavinW Please deactivate the hardware acceleration as described here: GavinW 1 Quote MAC mini M4 | MacOS Sequoia 15.2 | 16 GB RAM | 256 GB SSD AMD Ryzen 7 5700X | INTEL Arc A770 LE 16 GB | 32 GB DDR4 3200MHz | Windows 11 Pro 24H2 (26100.2605) Affinity Suite V 2.5.7 & Beta 2.6 (latest) Interested in a free (selfhosted) PDF Solution? Have a look at Stirling PDF Ferengi Acquisition Rule No. 49: “A deal is a deal is a deal.”
GavinW Posted November 18, 2021 Author Posted November 18, 2021 Thanks SO much @Komatös, that worked perfectly! Seems like it's a known issue, so my apologies if I missed something in the FAQ - I thought I'd checked everything. Quote
Komatös Posted November 18, 2021 Posted November 18, 2021 3 hours ago, GavinW said: Thanks SO much @Komatös, that worked perfectly! Seems like it's a known issue, so my apologies if I missed something in the FAQ - I thought I'd checked everything. You are welcome. Quote MAC mini M4 | MacOS Sequoia 15.2 | 16 GB RAM | 256 GB SSD AMD Ryzen 7 5700X | INTEL Arc A770 LE 16 GB | 32 GB DDR4 3200MHz | Windows 11 Pro 24H2 (26100.2605) Affinity Suite V 2.5.7 & Beta 2.6 (latest) Interested in a free (selfhosted) PDF Solution? Have a look at Stirling PDF Ferengi Acquisition Rule No. 49: “A deal is a deal is a deal.”
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