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Posted

Hello! 

Often - but not always - when I save an image in Silver Efex or Color Efex, Affinity Photo segfaults. To me it seems more likely when I'm using adjustment points, but it happens without them too. (There are some similar reports on the forum already, but I figured I'd add my crash logs to the record too.) 

I'm using Affinity Photo 1.10.4 on MacOS 10.14.6, and the Silver Efex version is "v5.0.2.11 x64 (v2.5.0)" - I think that's the "Nik Collection 2". 

20211113 - nik collection crash log.txt

  • Staff
Posted

Hi Creature,
Sorry to hear you are having issues,

If possible could you provide a video recording demonstrating this problem? How often would you say this happens? Are you using one the new M1 macs at all?

Thanks
C

Please tag me using @ in your reply so I can be sure to respond ASAP.

  • 2 months later...
Posted

Hi Callum! Sorry for the slow reply here. This issue was previously quite frequent - more than 1 in 10 times, maybe even more than 1 in 5. My Mac is a 2018 MacBook Pro, with an Intel chip. I tried to get a screen recording but the bug didn't occur on the times I tried. 

Since my previous post I've bitten the bullet and upgraded to Monterey, and I haven't had any crashes since. I'll keep an eye out for this bug recurring, but it might be tied to the older operating system. If it happens again I'll update this thread.

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