Muhammad Alfadino Posted November 11, 2021 Share Posted November 11, 2021 Before the last Affinity Photo update, i can open .psd file easily without problem. Now i can't open it and straight to force close. Any idea why? Thanks in advance2021-11-11 21-11-22.mkv Quote Link to comment Share on other sites More sharing options...
Staff MEB Posted November 11, 2021 Staff Share Posted November 11, 2021 Hi @Muhammad Alfadino, Welcome to Affinity Forums Are you having trouble with other PSD files as well or it's only that one? If so do you mind sharing it with us to be inspected please? I can provide an upload link if you wish to keep the file private. Thank you. Quote A Guide to Learning Affinity Software Link to comment Share on other sites More sharing options...
Muhammad Alfadino Posted November 11, 2021 Author Share Posted November 11, 2021 Hello. I'm having trouble with other PSD files too, not only that. I don't know why it's happen. No problem, i can share it with you. I will send it here PSD.rar MEB 1 Quote Link to comment Share on other sites More sharing options...
Muhammad Alfadino Posted November 11, 2021 Author Share Posted November 11, 2021 By the way just want to add some information. I did some test on my other laptop with Windows 10 and the same application i downloaded from my account. The result is still the same, straight to force close when i open that PSD file (and other psd's). So i think it's not my laptop cause that force close Quote Link to comment Share on other sites More sharing options...
Muhammad Alfadino Posted November 11, 2021 Author Share Posted November 11, 2021 Hello @MEB, i want to update my situation with the app. Turns on most of my PSD file can be opened in Affinity Photo, even the old one (6 months old file). I ask for my friend's PSD and it worked well. Hmmmm i guess my file is broken somehow (The files i sent you above). The PSD file i sent you, is actually from Mac of my friend. So he sent me that file to me, and i want to edit it with Windows, but it can't because Affinity crash instantly. So, i guess the problem is because of the different OS, so the PSD file wont open in my Windows OS Quote Link to comment Share on other sites More sharing options...
Staff MEB Posted November 11, 2021 Staff Share Posted November 11, 2021 Hi @Muhammad Alfadino, They are crashing for me as well on Windows (but open fine on macOS). I'm logging this to be looked at. Thanks for your support/feedback. Quote A Guide to Learning Affinity Software Link to comment Share on other sites More sharing options...
Muhammad Alfadino Posted November 11, 2021 Author Share Posted November 11, 2021 42 minutes ago, MEB said: Hi @Muhammad Alfadino, They are crashing for me as well on Windows (but open fine on macOS). I'm logging this to be looked at. Thanks for your support/feedback. Crashing too? Well i guess it's true, but thanks for the the reply and your kind help. Means a lot. Looking forward for upcoming update to fix this problem. Thanks in advance, @MEB MEB 1 Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.