Darin Posted August 15, 2021 Posted August 15, 2021 Today a large Affinity Photo file (approx 13GB) has repeatedly crashed when trying to open it. This file has opened previously on countless occasions (+200) and I haven't made any changes to the file for a while (I just use it to print from). I have different saves of the file, so I tried to open an earlier version and it still crashed in Affinity Photo. The file used to take about 30 seconds to open, but it always opened without any problems. When I tested another much smaller affinity file - the same thing happened - I click 'open with' or 'open recent' - and then the application crashes. Although for most of the other files this doesn't happen. I've have the latest Mac OS and also re-installed Affinity Photo today - but this didn't fix the problem. I also tried to open the file on my iPad but again it crashed. Although when I opened the file in Affinity Designer, it opened. This was also using the latest version of Affinity Designer 1.10.0 All this seems to have happened since the update. I haven't uploaded any recent software or changed anything about my computer to cause this sudden crashing. I'm using 2015 Macbook Pro 2.5 GHz Quad-Core Intel Core i7 with 16GB of memory. Any help would be greatly appreciated. Affinity crash - 15 Aug 2021.rtf Quote
Staff Gabe Posted August 18, 2021 Staff Posted August 18, 2021 Hi @Darin, Welcome to the forums. Can you use this link to upload a few sample files that crash on open? https://www.dropbox.com/request/YSofxQJcO4X0vUrOSulO Quote
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