Gaphumbala Posted August 7, 2021 Posted August 7, 2021 (edited) UPDATE: Issue solved. Hello; I have an issue where the pixel brush tool is messed up and of no use. I have tried to repair it within the program, but no luck. It has maintained across other projects, the last drawn shape and background colour from a failed attempt to create a signature brush. I decided to re-install the program after removing it using the Windows app removal in Control Panel. Unfortunately, there must be a hidden config file somewhere, because when I re-installed, the UI was as it was before, even showing recent files, and of course, the pixel tool brush is still messed up. Can someone help me? Thank you. Edited August 8, 2021 by Gaphumbala Solved issue. Quote
Ron P. Posted August 8, 2021 Posted August 8, 2021 Welcome to the forums @Gaphumbala, For a complete uninstall do this: After running the Uninstall Programs from the Control Panel, go to C:\ProgramData\Affinity folder and delete the Photo folder. Then go press Win key +R and type in AppData, go to Roaming>Affinity and delete the Photo folder. Now a caveat, if your running the Beta version, you will need to make sure you're only deleting the 1.0 folder and not the Beta 1.0. Before doing that you have tried launching APhoto while holding down the Control key, that brings up the Clear User Data dialog? Press the Select All button, then Clear. Callum 1 Quote Affinity Photo 2.5..; Affinity Designer 2.5..; Affinity Publisher 2.5..; Affinity2 Beta versions. Affinity Photo,Designer 1.10.6.1605 Win10 Home Version:21H2, Build: 19044.1766: Intel(R) Core(TM) i7-5820K CPU @ 3.30GHz, 3301 Mhz, 6 Core(s), 12 Logical Processor(s);32GB Ram, Nvidia GTX 3070, 3-Internal HDD (1 Crucial MX5000 1TB, 1-Crucial MX5000 500GB, 1-WD 1 TB), 4 External HDD
Gaphumbala Posted August 8, 2021 Author Posted August 8, 2021 Hello Ron; Thank you, I did finally figure it out, exactly as you describe. But, what is APhoto? Quote
Ron P. Posted August 8, 2021 Posted August 8, 2021 Your welcome. APhoto is just another way of posting Affinity Photo, or we just the abbreviation of AP. Quote Affinity Photo 2.5..; Affinity Designer 2.5..; Affinity Publisher 2.5..; Affinity2 Beta versions. Affinity Photo,Designer 1.10.6.1605 Win10 Home Version:21H2, Build: 19044.1766: Intel(R) Core(TM) i7-5820K CPU @ 3.30GHz, 3301 Mhz, 6 Core(s), 12 Logical Processor(s);32GB Ram, Nvidia GTX 3070, 3-Internal HDD (1 Crucial MX5000 1TB, 1-Crucial MX5000 500GB, 1-WD 1 TB), 4 External HDD
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