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Posted

Hi @excitive I'm going to need a bit more information as I haven't been able to recreate this issue.  It seems to be connected  to the shekhar.design palette which I don't have.  Did you make this yourself or import it? Has it worked previously or have you just imported it and it crashed immediately?

Could you attach a crash log by copying it out into a notepad / word document and uploading it here please?                                                                                                                                                                  

Posted

Thanks for the response @SPaceBar. The palette in question was created by me, using colors from the same document I was working on at the time. I'll fiddle around bit more to see when it happens and when it doesn't.

How do I find the crash log? As no dialog appears when it crashes.

Posted

@excitive If you've seen it once but not since, do you by some chance still have the crash log open behind other apps and browser windows that you are using? This has definitely happened to me before. I haven't discovered it until I closed all my other windows.

Posted

@excitive You can find the crash log by following these steps:

  • In Finder hold Option key while clicking the Go menu
  • Scroll down to Go To Folder
  • Paste the following in ~/Library/Logs/DiagnosticReports/
  • Click Go - you will find your most recent crash logs
  • 2 weeks later...
  • 1 month later...
Posted

Hi @tonywaghorn Sorry for the delay in replying to you. Does this always happen with a specific palette? If so is it a custom created palette? Have you tried remaking it? There was a previous post where a customer had created a custom palette that would crash when edited. Once he remade it, everything worked fine.

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