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Posted

When trying to export a bunch of files as TIFF's with LZW compression, the setting comes back to ZIP. When trying to save as a preset with LZW compression chosen, the app crashes. It shows the preset and applies it correctly after program relaunch though. It also works properly when you export a single artboard through Ctrl+Alt+Shift+S.

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Posted

Hi Artem Shush,

I've just tried this myself and using the Export Dialog the compression setting is remaining on LZW compression. I was also able to save a preset without any issues.

Is this issue reproducible for you? If so are you able to attach a video showing the steps you're taking to reproduce these please?

Posted
On 7/22/2021 at 10:08 AM, Sean P said:

Hi Artem Shush,

I've just tried this myself and using the Export Dialog the compression setting is remaining on LZW compression. I was also able to save a preset without any issues.

Is this issue reproducible for you? If so are you able to attach a video showing the steps you're taking to reproduce these please?

Once again, it's about exporting a bunch of files, so I'm talking about Export Persona. It doesn't apply for me there, and the only workaround is to set a preset through Export dialogue to use it in Export Persona later.

  • Staff
Posted
On 7/23/2021 at 11:39 AM, Artem Shush said:

Once again, it's about exporting a bunch of files, so I'm talking about Export Persona. It doesn't apply for me there, and the only workaround is to set a preset through Export dialogue to use it in Export Persona later.

Thanks for confirming that, I've now reproduced and passed it onto development.

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