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Missing folders and layers after exporting to psd


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Good day!

I'm using trial version on Affinity Photo right now and having problem with psd export. After exporting psd file missing some folders and layers by a some reason. Basically it's exporting couple for first layers and totally ignores all other. 

Is it some king of a bug or limitation of trial version?

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Hi @SquareBunny,

Welcome to the forums and my apologies for the delayed response here!
Please see this post for further information regarding our team here currently.

On 4/9/2021 at 10:56 AM, SquareBunny said:

After exporting psd file missing some folders and layers by a some reason. Basically it's exporting couple for first layers and totally ignores all other. 

I'm certainly sorry to hear you're having trouble, this certainly isn't a limitation of the trial - as the only constraint we apply to the trial is the time limit.

The easiest way for us to investigate this is with a copy of your Affinity document and the exported PSD file. Can you please upload these to the below link for me? 

https://www.dropbox.com/request/ZxxyRqhAgME93awBcMrT

Once uploaded, please reply here to let me know and provide a screenshot of your PSD export settings, including the 'More...' dialog.

Many thanks in advance :)

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