lucuma Posted March 22, 2021 Share Posted March 22, 2021 This occurred on 1.8 as well. I have had several large JPEGS (9-10MB) that stay in the "Loading 1 document" (status) bar forever when trying to open them. They will open almost immediately in Designer so it leads me to believe there is an issue in Photo regarding large JPEGS. The app doesn't allow me to exit either when it is in this state. Screenshot 1: After 5 minutes, still says loading document. Laptop with 16GB ram and this is the only application running. I can let this go 10+ minutes and it never opens. Screenshot 2: Trying to exit. I can only kill the app to exit. Screenshot 3: Opens immediately in Designer (still waiting for Photo to complete after ten minutes); Quote Link to comment Share on other sites More sharing options...
Joachim_L Posted March 22, 2021 Share Posted March 22, 2021 Welcome to the Affinity forums @lucuma! 9 to 10 MB I would not call large and AP should work with this easily. Do you have a sample JPEG you can upload? And please upload as a ZIP, because the forum software will alter the original image while uploading. Quote ------ Windows 10 | i5-8500 CPU | Intel UHD 630 Graphics | 32 GB RAM | Latest Retail and Beta versions of complete Affinity range installed Link to comment Share on other sites More sharing options...
lucuma Posted March 22, 2021 Author Share Posted March 22, 2021 By large I just meant larger than a standard web graphic. I have attached one here. AP still hasn't loaded the one 20 minutes later. sample-file.zip Quote Link to comment Share on other sites More sharing options...
Joachim_L Posted March 22, 2021 Share Posted March 22, 2021 Thanks for your file, which loads in about 1-2 seconds. But for some reason, the loading is significantly slower when hardware acceleration is turned on in Preferences >> Performance. Turn off HWA and try again it this preference is enabled for you. Or else try the latest beta. lucuma 1 Quote ------ Windows 10 | i5-8500 CPU | Intel UHD 630 Graphics | 32 GB RAM | Latest Retail and Beta versions of complete Affinity range installed Link to comment Share on other sites More sharing options...
lucuma Posted March 22, 2021 Author Share Posted March 22, 2021 Disabling HWA and it opens immediately. Thanks for the tip. Joachim_L 1 Quote Link to comment Share on other sites More sharing options...
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