Ana109 Posted March 15, 2021 Posted March 15, 2021 Hello! I am using the latest version of both the iPad and Affinity photo. Whenever I try to use the selection tool and then create a new layer of a layer with a mask the app crashes. Unfortunately this is happening with every document I use including new ones. I’m sorry that I cannot share a document s as I have just downloaded the app a day ago and am inexperienced in the technical side of things. I am using the latest iOS version on the iPad. What happened is that when I made a selection and tried to create a new layer the app crashed. I do not have any unusual hardware that may affect the application. This worked this morning March 15th and yesterday March 14th. I’m not sure of it’s a problem on my end or if it’sa bug so any suggestions for how fix it would be welcome. I have uninstalled the app numerous times and changed settings. I have also rest my iPad multiple times. Thank you for any help you can give me! IMG_0005.MP4 Quote
Staff Gabe Posted March 16, 2021 Staff Posted March 16, 2021 Hi @Ana109, Welcome to the forums. Can you attach a crash report? This should be in Settings > Privacy > Analytics & Improvements > Analytics Data. Search for "Photo" and it should have a timestamp in its name. Quote
Ana109 Posted March 16, 2021 Author Posted March 16, 2021 2 hours ago, Gabe said: Hi @Ana109, Welcome to the forums. Can you attach a crash report? This should be in Settings > Privacy > Analytics & Improvements > Analytics Data. Search for "Photo" and it should have a timestamp in its name. Yup! Here you go! Thank you for the help! Photo iPad-2021-03-13-154144.000.ips Quote
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