Ana109 Posted March 15, 2021 Share Posted March 15, 2021 Hello! I am using the latest version of both the iPad and Affinity photo. Whenever I try to use the selection tool and then create a new layer of a layer with a mask the app crashes. Unfortunately this is happening with every document I use including new ones. I’m sorry that I cannot share a document s as I have just downloaded the app a day ago and am inexperienced in the technical side of things. I am using the latest iOS version on the iPad. What happened is that when I made a selection and tried to create a new layer the app crashed. I do not have any unusual hardware that may affect the application. This worked this morning March 15th and yesterday March 14th. I’m not sure of it’s a problem on my end or if it’sa bug so any suggestions for how fix it would be welcome. I have uninstalled the app numerous times and changed settings. I have also rest my iPad multiple times. Thank you for any help you can give me! IMG_0005.MP4 Quote Link to comment Share on other sites More sharing options...
Staff Gabe Posted March 16, 2021 Staff Share Posted March 16, 2021 Hi @Ana109, Welcome to the forums. Can you attach a crash report? This should be in Settings > Privacy > Analytics & Improvements > Analytics Data. Search for "Photo" and it should have a timestamp in its name. Quote Link to comment Share on other sites More sharing options...
Ana109 Posted March 16, 2021 Author Share Posted March 16, 2021 2 hours ago, Gabe said: Hi @Ana109, Welcome to the forums. Can you attach a crash report? This should be in Settings > Privacy > Analytics & Improvements > Analytics Data. Search for "Photo" and it should have a timestamp in its name. Yup! Here you go! Thank you for the help! Photo iPad-2021-03-13-154144.000.ips Quote Link to comment Share on other sites More sharing options...
Staff Gabe Posted March 16, 2021 Staff Share Posted March 16, 2021 Thanks. I have passed these on. Quote Link to comment Share on other sites More sharing options...
Ana109 Posted March 16, 2021 Author Share Posted March 16, 2021 Okay! Thank you for your help! Quote Link to comment Share on other sites More sharing options...
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