Paul Berglund Posted March 8, 2021 Share Posted March 8, 2021 I bought templates from you and I can't get them to show up in the Affinity Designer program on my Mac laptop. I've watched the video (only shows how to on iPad). I've downloaded the templates and fonts, NOW WHAT DO I DO TO USE THEM. Quote Link to comment Share on other sites More sharing options...
Wikkiwhite Posted March 9, 2021 Share Posted March 9, 2021 Did you add the folder where the templates are stored on the computer? sometimes my templates aren’t shown when I first pull up the template page, but if I click presets and back to templates they show up as long as the folder has been added. Quote Link to comment Share on other sites More sharing options...
walt.farrell Posted March 9, 2021 Share Posted March 9, 2021 Welcome to the Serif Affinity forums, @Paul Berglund. Which set of templates did you buy? And are you trying to download them via your web browser and install manually, or are you using the new 1.9 My Account function within Designer to install them? Knowing that will help us figure out what's happening, assuming that @Wikkiwhite's hints don't resolve it for you. Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. Laptop 2: Windows 11 Pro 24H2, 16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU iPad: iPad Pro M1, 12.9": iPadOS 17.7, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.7 Link to comment Share on other sites More sharing options...
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