Teri A Posted February 20, 2021 Share Posted February 20, 2021 Purchased Photo, Designer & Publisher and registered the software, but site shows it not registered and My account is grayed out in software. Quote Link to comment Share on other sites More sharing options...
walt.farrell Posted February 20, 2021 Share Posted February 20, 2021 Welcime to the Serif Affinity forums, @Teri A. If you purchased from Serif, then when you install the software and run it the first time, you need to validate the installation by providing the product key and your email. That is not Registration. Registration happens later. If you're on a Mac, you need to be using MacOS Sierra or later for the Registration function to be available. Otherwise it will be grayed out. Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. Laptop 2: Windows 11 Pro 24H2, 16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU iPad: iPad Pro M1, 12.9": iPadOS 17.7, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.7 Link to comment Share on other sites More sharing options...
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