Designer 1.9 Help Files Not Showing

[aitchgee]

After the update to 1.9 I can no longer access the help files. A new Window opens but nothing is displayed. I reran the install files and program repaired itself. Still no help files. Windows 10 Pro 20H2.

[GarryP]

When you say “a new window opens”, do you mean that you get a ‘blank’ help window which we can’t see in your image, or something else?

If you don't get the Help window at all, try this:

• Click on the Designer icon in the Taskbar;
• Click on the Designer Help icon in the Taskbar;
• Press Alt+Space then X;
• Press Alt+Space then R;
• Press Alt+Space then M;
• Press any arrow key on the keyboard;
• Wiggle your mouse around a lot.

You should now see your Help window.
If not, then it’s probably a different problem that will need more work.

Until you can get it working you can find the online help here: https://affinity.help/

[aitchgee]

ALT+Space X did it! Thank you!

 

[GarryP]

You're welcome.