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Posted

The applications install without errors.

When I try to register a product it hangs for a few seconds with a message asking me to wait then it crashes.

I have already reported this in beta but it still happens in the new release.

Posted

I have exactly the same problem when attempting to register all three apps, whether I choose the registration button or click the link to sign in to an existing account.

Posted (edited)

This seems to be partially fixed in the new Photo Beta 1.9.1.952 .

It works at the second attempt in all Photo, Designer , and Publisher betas.

Edited by Amateur John
To include Publisher
Posted
26 minutes ago, Jason_R said:

I'm still having this issue with Designer 1.9.0.932

So was I. I am no longer trying it on the 1.9.0.932 release. You can use the program perfectly well without registering it. Have you tried it on the current beta?

I see that you are new here so I hope that you do not mind me reiterating that one should not use beta versions on live projects. Its best to work on a copies of your files.

  • 2 weeks later...
Posted

This is still an issue in the 1.9.1.979 release of all three apps. However, there is a workaround that I discovered in another forum thread: if you run the app as Administrator, registration works. This still seems broken, but at least I've registered now and I can get my free stuff!

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