Petew Posted February 4, 2021 Share Posted February 4, 2021 Hi, I'm new to forum. Sorry, but I started my problem as a new thread. I have Windows versions of Designer, Publisher and Photo , updated to 1.9. When I try to register, I get the "wait a moment..." screen for thirty seconds and then program crashes. Exactly the same for all three. I also have Designer and Photo on ipad and they went through without a problem. Using UK English in preferences and can access my account without a problem. Cheers Ray Quote Link to comment Share on other sites More sharing options...
Staff DanG Posted February 4, 2021 Staff Share Posted February 4, 2021 Hi @Petew, Thanks for reporting this. I've just got a couple of questions if that's ok: Did you purchase the apps via the Microsoft Store? What version of Microsoft Store do you have running (found towards the bottom of the Settings page)? What's the version number of c:\windows\system32\RuntimeBroker.exe? Thanks a lot Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.