Petew

Hi again, Still no joy. It's very slightly different. Before at the "wait a moment..." the green horizontal bar would move back and forth for thirtyseconds and then programme would crash. Now the green bar stops within a couple of seconds and cursor shows rotating circle showing its waiting for a few more seconds, then it just closes down programme. Thanks for trying. I hope this helps

Hi, I'm new to forum. Sorry, but I started my problem as a new thread. I have Windows versions of Designer, Publisher and Photo , updated to 1.9. When I try to register, I get the "wait a moment..." screen for thirty seconds and then program crashes. Exactly the same for all three. I also have Designer and Photo on ipad and they went through without a problem. Using UK English in preferences and can access my account without a problem. Cheers Ray

HI Guys, I'vee read the earlier replies to registration errors. I try to register new 1.9 update on Windows versions of designer, phot and Publisher and get exactly the same error: On registration screen within app horizontal bar moves back and forth for about thirty seconds then app closes. I've also got Designer and Publisher on the ipad and they registered 1.9 without a problem. I checked preferences and it shows as uk English. Any suggestion? Thanks Pete