Gianni_S Posted January 19, 2021 Share Posted January 19, 2021 Hi Affinity… I hope you will read these lines this time. SO, quickly the story: 03/12/2020 I ordered 3 workbooks 28/12/2020 I hade Photo and Designer Silence since now Last week I wrote an email asking if there were problems … no reply from you, being ignored is not a great feelings, especially from a customer point of view! Today 19/01/2021 no signals from the space where the last workbook is lost. So I'm asking politely news about order REMOVED, because one item never arrived to destination. Just to be sincere and direct: I would like to have my book… or refund me, but please don't go on ignoring a simple question. Thanks. G: garysee 1 Quote Link to comment Share on other sites More sharing options...
Adam Posted January 19, 2021 Share Posted January 19, 2021 Hello @Gianni_S Apologies for the delay in replying to you. We emailed back two weeks ago to your initial email to us, and received no response. I've just emailed you again for us to continue this dialogue. I appreciate your time and patience regarding this matter. Best Adam Quote Link to comment Share on other sites More sharing options...
Gianni_S Posted January 19, 2021 Author Share Posted January 19, 2021 Hi Adam, How are you? I am sorry but I didn't have any mail from you/Affinity until today. Is for that reason that I wrote here. Not to be rude, but simply I would like to know if there are some reason for this delay. Beg my pardon if in the post above I have been very direct. Probably the whole thing took the wrong way. Thanks a lot. G: Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.