Assets missing from Designer after computer issue

[Pmconaway]

I'm helping a fellow Affinity Designer user and she had some computer issues on her Mac. Ended up having to reset the NVRAM and the PRAM when she launched AD all her assets were gone. I did some sleuthing and we found the assets.propcol file. Her's is 2.92GB. I've had her copy the file to another disk so she doesn't lose it and we have a backup copy. How do we get AD to recognize the assets again? 

 

Thanks

Paul

[v_kyr]

See:

• [FAQ] What exactly do the Clear User Data options clear?

The path location of where the assets.propcol file resides depends on the AD version, aka if it is from MAS or Serif ...

• Serif Affinity Designer: ~/Library/Application Support/Affinity Designer/user/
• MAS Affinity Designer: ~/Library/Containers/com.seriflabs.affinitydesigner/Data/Library/Application Support/user/

 

 

 

 

 

[Pmconaway]

Thanks. v_kyr for the information. I will work with my friend.

 

 

[stokerg]

Hi @Pmconaway and Welcome to the Forums,

Do you happen to know if the assets went missing before or after the update we released last week?

Also in what location did you find the assets.propcol file?

[Pmconaway]

Stokerg, I don't know for sure if it was before the 1.8.6 update. My friend had purchased Aphoto and ADesigner from the Mac App Store and APub direct from Serif. She let me know that the FAQ that v_kyr linked to in his post solved the issue for her. She has all her created assets back. 

 

Paul