Marv H Posted November 1, 2020 Posted November 1, 2020 Imac crashing when using program with multiple pictures open. Occurs when I have 2 or more photos loaded and move from one to another in the Develop Presona. using IOS Mac Catalina 10.15.7 and infinity V 1.8.4 (trial version). Crash reports indicate MTLCompilerService Responsilbe Affinty Photo. Repeatable and has happened on multiple occasions. Get the spinning circle then IMAC shut down and restart Quote
Staff Gabe Posted November 3, 2020 Staff Posted November 3, 2020 Hi @Marv H, Welcome to the forums. Is the crash specific to those 2 photos? Is it fine with 2 new documents? Have you got Hardware Acceleration: Metal on/off in Preferences > Performance ? Our apps cannot crash your Mac. They run in a "sandbox" mode. They may be accessing a problematic driver (or problematic hardware) which then crashes your Mac, but our apps cannot do this on their own. Quote
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